Practice Management Sponsored by Carestream Dental
Do's and don'ts for staff training: Build the best team possible
January 15, 2018 -- Taking the time to train your team is an essential part of ensuring practice success. You can increase efficiency, reduce stress, and build camaraderie by clearing your practice schedule for a day of staff training, advises Dr. Roger P. Levin in his latest Practice Success tip.  Discuss
3 ways to become a proactive practice
January 11, 2018 -- There are essentially two types of dental practices: reactive practices and proactive practices, writes Laura Hatch, founder of Front Office Rocks, a dental practice front office training firm. If you are concerned your practice is in the reactive category, Hatch offers three practical ideas to help your practice change that to increase your productivity.  Discuss
Benevis, Kool Smiles settle with DOJ for $24M
January 10, 2018 -- The U.S. Department of Justice (DOJ) announced a $23.9 million settlement with dental management company Benevis and its Kool Smiles affiliate after a seven-year False Claims Act investigation.  Discuss
Sheri's Solutions: How we gather benefits information
January 9, 2018 -- Precisely determining a patient's dental insurance coverage should not be complicated, but it is for many offices, writes Dr. Sheri B. Doniger in her latest Sheri's Solutions column. She outlines the process her office uses and the variables she and her team must deal with.  Discuss
Do's and don'ts for practice production: Make production a priority
January 8, 2018 -- Every day, you provide excellent clinical care for your patients, but are you doing the things that will ensure healthy production for your practice? There is a myriad of management, marketing, and scheduling strategies that you can employ each day to help increase production. By making patients and production a priority, you'll achieve practice success, according to Dr. Roger P. Levin.  Discuss
CMS clarifies no texting of patient orders rule
January 5, 2018 -- The Centers for Medicare and Medicaid Services (CMS) clarified regulations related to texting by dentists, physicians, and other healthcare providers in a memo issued on December 28, 2017.  Discuss
Practice Rescue: 5 ways to decrease your accounts receivable
January 4, 2018 -- Do your patients complain about differences between what they were told a procedure would cost and what they were billed? In the debut of the Practice Rescue column, Jill Shue of Custom Dental Solutions offers five ways to decrease your accounts receivable and improve patient communication.  Discuss
Hygienists' top 3 communication frustrations
January 3, 2018 -- Hygienists think they communicate every day, and yet when asked what is the most challenging thing about dentistry, many of them say, "Team communication!" Practice management consultant Jen Butler details the top three communication frustrations she hears from hygienists and how both dentists and hygienists can handle them.  Discuss
Do's and don'ts for patient interactions: Know what to say to patients
January 2, 2018 -- Knowing what to say greatly enhances every interaction with patients. Use staff meetings to review and role-play training scripts. Scripts make everyone more confident in answering patient questions and addressing concerns, notes Dr. Roger P. Levin in his latest Practice Success tip.  Discuss
Do's and don'ts for scheduling: Keep control of scheduling
December 26, 2017 -- Your scheduling system is the core of your practice, and it drives production. If you create an excellent schedule, you'll be able to focus your resources more effectively -- and grow practice income, advises Dr. Roger P. Levin.  Discuss
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