Your staff is a key component of your success. Provide team members the leadership, training, and motivation they need, and your office will be well-positioned to grow dramatically in the years to come. Your team is looking to you, as the leader of the practice, for guidance. When they receive it, they will respond accordingly.
Use targets to improve performance. To be effective, targets must be written down, tracked, and held to a date for completion. Each target should be assigned to a team member to ensure accountability. Targets act as the timeline, benchmark, and directional guide as the office moves toward making practice success a reality.
Roger P. Levin, DDS, is the CEO of Levin Group, a leading dental management consulting firm, and one of the most sought-after speakers in dentistry. Dr. Levin has authored 65 books and more than 4,000 articles on dental practice management and marketing. You can sign up for the Levin Group Tip of the Day.
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