Dentists are incredibly resilient. There will always be setbacks as a practice owner, but the ability to bounce back is a sign of an excellent leader. As author Zig Ziglar once said, “It’s not how far you fall, but how high you bounce that counts.”
Commit to improving your practice. Time moves on. You don’t want your practice to look like a postcard from a bygone era. Every year, you should plan to upgrade an area of the practice. It could be the reception room, the exterior, diagnostic equipment, specific management systems, etc. Infrastructure must be maintained and upgraded, or it will eventually break down. By being proactive with upkeep and improvements, you can avoid many preventable problems in the future.
Don’t forget to listen to your team. Your team has firsthand knowledge of management systems, processes, equipment, and patient experience. Their comments and suggestions should be viewed as valuable insider information. Not every idea will be a home run, but you don’t want to ignore good feedback either.
Dr. Roger P. Levin is CEO of Levin Group, a leading practice management and marketing consulting firm. To contact him or to join the 40,000 dental professionals who receive his Practice Production Tip of the Day, visit LevinGroup.com or email [email protected].
The comments and observations expressed herein do not necessarily reflect the opinions of DrBicuspid.com, nor should they be construed as an endorsement or admonishment of any particular idea, vendor, or organization.
