Ashley Bond

Insurance
Why teamwork and documentation can make or break your dental insurance claims
It's the little details that slowly chip away at collections, team morale, and confidence in your dental practice and keep you from being paid, writes Ashley Bond of Wisdom. Here's how to take control and get paid what you're owed.
August 20, 2025
Bond Ashley 400
Insurance
The biggest billing mistakes dental practices are already making in 2025
It's estimated that dentists and dental practice owners lose up to 10% of their hard-earned revenue due to billing errors and ineffective collection processes. Ashley Bond has some tips to help you keep money in your pockets.
March 18, 2025
Bond Ashley 400
Office Management
Unlocking revenue potential: How your dental team can master revenue cycle management
Revenue cycle management (RCM) is the backbone of a successful dental practice, and each dental team member plays a crucial role in optimizing RCM. Ashley Bond breaks down the RCM role for every team member.
August 8, 2024
Ashley Bond
Patient Communication
Communication with patients is easier, but is it more effective?
Thanks to technology, it is easier than ever to reach dental patients. However, the same technology you're using to engage with them is being used by countless others. How can you be sure you're effectively reaching your patients? Ashley Bond offers some advice.
December 20, 2020
2020 09 29 21 12 1653 Bond Ashley 400
Insurance
7 steps to sending clean insurance claims
One of the top reasons your insurance aging report may be larger than you would like is because your office is not sending clean claims. For a claim to be sent correctly electronically, certain steps must be performed and details included. Ashley Bond gives you seven steps to make sure your claims are getting where they need to go, each and every day.
November 30, 2020
2020 09 29 21 12 1653 Bond Ashley 400
Dental Practice
What to say when a patient asks, 'Can I just be billed?'
It's never a comfortable conversation when a patient asks about billing options. So how can the situation be eliminated altogether, taking stress off the entire team? Ashley Bond believes it's about setting up the right payment expectations for patients before the practice ever collects a penny from them.
November 4, 2020
2020 09 29 21 12 1653 Bond Ashley 400
Dental Practice
3 steps to keeping outstanding collections down
With more technology at your disposal and systems in place, Ashley Bond believes dental practices already have the tools they need to keep their outstanding collections at a low level. How can you fine-tune those systems to boost your practice's bottom line? She gives some tips and advice in this article.
October 22, 2020
2020 09 29 21 12 1653 Bond Ashley 400
Dental Practice
What do insurance breakdowns have to do with collections?
One thing Ashley Bond likes to say when it comes to insurance breakdowns and collections is that, for the most part, patients do not mind paying their dental bills. What they do mind is paying surprise dental bills. How can you avoid these types of situations in your practice? It all starts with a little homework, and Bond is here to explain how you can get a patient visit off on the right foot.
October 11, 2020
2020 09 29 21 12 1653 Bond Ashley 400
Insurance
4 easy tricks to be more productive with outstanding insurance claims
Ashley Bond believes that collecting on dental insurance claims doesn't have to be the house of horrors that everyone envisions it to be. In this article, she gives advice on how the process can become easier, including gathering data ahead of time and taking copious notes to help ensure nothing slips through the cracks.
October 1, 2020
2020 09 29 21 12 1653 Bond Ashley 400
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Gum disease may be linked to prostate changes like cancer
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