Dental insurance company Dental Select announced the appointment of James Gilbride as the company's chief technology officer (CTO).
Gilbride has been with Dental Select since 2004 and most recently served as vice president of technology. In his new role as CTO, Gilbride will guide and direct the technological vision for Dental Select by implementing new innovative systems and solutions that focus on the customer experience, according to the company. He will be responsible for the management of research and development for new and existing technologies.
This position introduces a "new level of customer service that has never been achieved in the dental industry, including a brand new, enhanced customer portal experience," stated President and CEO Brent Williams in a press release.
"Our top priority at Dental Select is enhancing the customer experience," Williams said. "With focus on innovation and technology, we are continually working to simplify insurance for our clients while striving to revolutionize the benefit industry."
Gilbride also serves as the director of information technology for Sealants for Smiles, a 501(c)(3) oral health program sponsored by Dental Select.