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Office Management: Page 110
Do's and don'ts for building strong bonds with patients
By
Dr. Roger P. Levin
Practices can stand out by building strong relationships with patients and letting them know that they are the office's No. 1 concern. This requires that you and your staff make time to get to know your patients in a personal way. When you do, your patients will see that they're at a practice that truly cares for and about them, notes Dr. Roger P. Levin in his latest Practice Success tip.
January 6, 2019
4 ways to use patient complaints to grow your practice
By
Sally McKenzie
If your practice is like most, you don't want to deal with complaints. Practice management consultant Sally McKenzie suggests that these complaints may help you identify areas where your practice needs improvement or can grow.
January 2, 2019
Mich. governor signs dental therapist bill
By
DrBicuspid.com staff writers
Michigan has become the eighth U.S. state to allow dental therapists to practice.
January 1, 2019
Why credit card security is important for dental practices
By
Sandy Coffta
Does your practice accept credit or debit cards? If so, are you aware of the necessary security protocols to protect data? Sandy Coffta of Healthcare Administrative Partners shares some ideas to help your practice stay secure.
December 26, 2018
Ending fluoridation linked to more caries, higher costs
By
Theresa Pablos
Ending community water fluoridation may have long-lasting oral health and financial consequences. Researchers found the number of caries treatments and their associated Medicaid costs soared in Juneau, AK, after the city stopped adding fluoride to its water supply.
December 20, 2018
The dentist will see you now: Primary care at the dental clinic
By
Theresa Pablos
Could the dental office become a one-stop shop for oral and primary healthcare? The ADA Health Policy Institute evaluated the feasibility of incorporating some primary care tasks at the dental office. The idea may be more popular than you might think.
December 19, 2018
3 reasons why your practice should accept electronic payments
By
Rebecca Farrington
Patients who are frustrated with a practice's billing processes may decide to find a new dental home, according to recent research. How can your practice ensure this doesn't happen? Rebecca Farrington of Healthcare Administrative Partners suggests accepting electronic payments. She offers three reasons why your practice should consider this option.
December 17, 2018
Do's and don'ts for collections: Make getting paid less painful
By
Dr. Roger P. Levin
Just as with any business, one of the main reasons you run a dental practice is to make money. So it's illogical that you would wait long periods of time to collect payments or, even worse, not get paid at all. Collecting a debt can be uncomfortable, but avoidance isn't the answer, notes Dr. Roger P. Levin. Create an effective collections plan and stick to it.
December 16, 2018
Hiring an associate should be rewarding
By
Cindy Bickers
Is your practice at a point where you are considering adding an associate? It's a process that can lead to additional practice growth and satisfaction, but it also is a big step with many stages to consider. Cindy Bickers, manager of Henry Schein Nationwide Dental Opportunities, details the practical steps, some of which you may not have considered before.
December 13, 2018
DentaQuest launches new payment model with Texas DSO
By
DrBicuspid.com staff writers
DentaQuest has entered into an agreement in Texas to administer a contract in the state's Medicaid program with dental service organization (DSO) Brident Dental using a value-based care and payment model.
December 12, 2018
Are periodontists where they're needed? Yes and no
By
Lori Roniger
Where are the periodontists? As the number of people with periodontitis continues to increase in the U.S., are periodontal specialists located where they're most needed? To find out, researchers examined the geographic proximity of periodontal offices throughout the U.S. to the homes of the people who need their care.
December 12, 2018
Do's and don'ts for answering patient calls: Use the phone to your advantage
By
Dr. Roger P. Levin
The telephone is your practice's main connection for bringing in new patients. Your front desk coordinator must always use answering the phone as an opportunity to welcome new callers enthusiastically, build value for the practice, gather information, and schedule an appointment, advises Dr. Roger P. Levin.
December 9, 2018
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