Office Management: Page 109

Proper introduction of associate dentist crucial to patient relationships

By Dr. James V. Anderson

If you're considering hiring an associate dentist for your practice, it's important to heed some key advice when making this critical move. Dr. James Anderson explains why a proper introduction of a new associate to your patients is vital and shares tips on how to do so.

January 15, 2020

5 ways to build teamwork into your practice culture

By Mike Monfredi

Teamwork is an essential component of running a successful practice. Cultivating a great team is beneficial for your quality of life at work -- and also your bottom line. Mike Monfredi, the practice manager at Monfredi Family Dentistry, details five ways to build teamwork into your practice culture.

January 14, 2020

Ask the Dentrix Expert: Locating the correct AR number

By Dayna Johnson

This is the first in a new, yearlong series that is designed to help dentists and team members understand their practice management software better. Dayna Johnson, a certified Dentrix trainer and founder of Novonee.com, offers helpful information on locating the correct accounts receivable number.

January 14, 2020

Are you scheduling correctly using the 'and' philosophy?

By Lynne Leggett

The schedule is the heartbeat of the dental practice -- it can either increase or decrease the stress of the team and is vital to meet your daily financial production goal. But is it convenient for your patients to schedule appointments? Dental consultant Lynne Leggett of Victory Dental Management explains how you can manage your schedule to meet your daily goal and make patients happy.

January 13, 2020

Patients, ex-staff wage online war against Wash. dentist

By Melissa Busch

Former patients and employees of a Washington dentist have lit up review sites and social media with scathing reviews and allegations of unprofessionalism, misconduct, discrimination, questionable ethics, and mental abuse, according to a local news story.

January 13, 2020

Podcast: What 2020's code changes mean for your practice

By Kevin Henry

The start of a new year not only meant a change in the calendar but also plenty of changes when it comes to the billing codes used every day in dental practices. In this podcast, Teresa Duncan of Odyssey Management discusses some of the most important dental code changes that you and your team members need to know.

January 12, 2020

Dental assistant sues, says fired for shunning boss' advances

By Melissa Busch

A dental assistant in Illinois has filed a lawsuit against her former employer and his dental practice, claiming she was subjected to racial jokes and was fired after refusing the dentist's sexual advances, according to news reports.

January 9, 2020

Simple, high-impact communication tips to boost your practice

By Lois Banta

The most important aspect of communication today is not what you say to patients and insurance companies but how you say it, notes practice management consultant Lois Banta. She shares some simple yet high-impact tips for communicating with both your patients and insurance companies.

January 6, 2020

Why training is critical for your practice in 2020

By Dana Salisbury

Creating a culture of learning and an empowered team will reduce your stress, increase the longevity of your team, and ultimately increase your patients' experiences in the practice, writes Dana Salisbury of management consulting firm Productive Dentist Academy. She explains why training for your practice is key and offers tips to determine what kind is right for your team.

January 5, 2020

Do's and don'ts for dental insurance: Make dental insurance work for you

By Dr. Roger P. Levin

Many of the larger dental insurance plans have so many customers that they can dictate reimbursements to dental practices with little to no pushback. This can be frustrating, but dental insurance is an integral part of how your practice delivers care, and practices must adopt new strategies and techniques to remain successful, advises Dr. Roger P. Levin.

January 5, 2020

Former dental office manager accused of stealing $96K

By Melissa Busch

A former office manager at a dental practice in Utah has been charged for allegedly stealing $96,000 from her employer, according to news reports. She reportedly used the money to pay for personal expenses, including rent, food, and bail money for another unrelated criminal case.

January 2, 2020

Top tips for financial success in 2020

By Sally McKenzie

With 2020 now only a couple days away, this is the time to reflect on the last 12 months and start thinking about the improvements you'd like to make in the year ahead. This includes establishing realistic financial goals for your practice, writes practice management consultant Sally McKenzie. She shares some tips for financial success in the new year.

December 29, 2019

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