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Office Management: Page 124
Do's and don'ts for hygiene growth: Contact overdue patients
By
Dr. Roger P. Levin
Too many practices lose patients because the office fails to reach out to them after missing an appointment. If you wait for patients to call you, you'll be waiting a long time. Instead, make it a priority to reschedule patients who missed an appointment. The sooner you can get them back on the schedule, the more likely they will remain a patient.
June 18, 2017
Do's and don'ts for team building: Midyear performance review
By
Dr. Roger P. Levin
Set aside some time to speak individually with team members about their performance for the first six months of the year. Checking in with your employees gives them a heads-up about what's going well and what areas need improving, writes Dr. Roger P. Levin in his latest Practice Success tip.
June 11, 2017
Idaho dental hygienist sentenced to prison for Medicaid fraud
By
DrBicuspid.com staff writers
An Idaho dental hygienist charged with Medicaid fraud has been sentenced to 60 months in prison.
June 7, 2017
Idaho dental hygienist sentenced to prison for Medicaid fraud
By
DrBicuspid.com staff writers
An Idaho dental hygienist charged with Medicaid fraud has been sentenced to 60 months in prison.
June 7, 2017
Catch-and-release
By
Corinne Jameson-Kuehl, RDH
In dental practices throughout the U.S., certain employee issues continue to be concerns from dentist bosses. Dental hygienist Corinne Jameson-Kuehl understands your concerns about these employees and has some suggestions to help you handle, or even prevent, these situations.
June 5, 2017
What is your relationship with power and control?
By
Lisa Knowles, DDS
Dr. Lisa Knowles wanted to know more about her team and how they could work together better. So her office took a personality test. The results reminded her that we all have power and control issues. But the real issue, she writes, is when you try to lead your team without knowing their personalities -- or your own.
June 4, 2017
Sun Life completes acquisition of dental network
By
DrBicuspid.com staff writers
Sun Life Financial has completed its acquisition of Premier Dental Group, a preferred provider organization dental network based in Minnesota.
June 1, 2017
Do's and don'ts for scripting: The power of positive communication
By
Dr. Roger P. Levin
Going to the dentist will never make anybody's top 10 list of fun activities. Yet, there's much you can do to put callers, visitors, and patients in the right frame of mind about your practice, according to Dr. Roger P. Levin. Using the right words and saying them in the right way can turn a potentially negative interaction into a positive experience.
May 28, 2017
One surprising thing effective leaders do well
By
Jay Geier
What does being a leader mean to you? You may think it means always being at the front of the line. But in real life, every great leader begins as an excellent follower, writes Scheduling Institute President Jay Geier. Embracing the role of follower to someone who can challenge you to reach your full potential is the first step toward becoming a great leader.
May 23, 2017
4 problems affecting oral health in Calif.
By
Theresa Pablos
Oral health experts and key policymakers met in Sacramento to discuss the state of oral health in California on May 17. There was a general consensus that the way dental care is financed and delivered needs to be innovated.
May 18, 2017
7 ways to increase patient retention
By
Josh Crockett
It's no secret that getting new patients leads is an investment -- worthwhile, but an investment nonetheless. One of the best ways to maximize that investment is to focus on retaining patients, writes Josh Crockett of dental marketing firm Practice Cafe. How? By improving their experience from the moment they first arrive to when you say goodbye at the end of their appointment.
May 17, 2017
Do's and don'ts for the scheduling coordinator: Reactivate inactive patients
By
Dr. Roger P. Levin
Many patients slip through the proverbial cracks. They cancel. They postpone. They fail to show. And then they don't reschedule. The practice gets busy and forgets about these patients, and, suddenly, they have become inactive. In his latest Practice Success tip, Dr. Roger P. Levin shares his tips for reactivating these patients.
May 14, 2017
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