Office Management: Page 124

Do's and don'ts for being a good listener
By Dr. Roger P. Levin
Listening is a difficult skill to master, especially in a busy practice. Listening involves more than just hearing what patients or fellow team members are saying, notes Dr. Roger P. Levin. You also need to be aware of why they're saying it -- and be able to "hear" what they're not saying.
November 25, 2018
2016 11 18 14 42 01 206 Practice Success2 400
Survey: Most U.S. dentists support adding dental to Medicare
By Tony Edwards
A majority of respondents to a survey of 20,000 U.S. dentists support adding dental coverage to Medicare, according to research from the ADA's Health Policy Institute and Oral Health America. The survey findings were presented at the recent American Public Health Association annual meeting.
November 20, 2018
2018 07 27 22 22 5971 Medicare Puzzle 400
Coding case study: Midyear changes can impact your reimbursement
By Cindy Hartwell
If your practice accepts insurance, you've probably been faced with a situation in which the provider implements contractual changes. And sometimes, despite everyone's best efforts, you find yourself unprepared for the effect of this change to your reimbursement projections. Dental benefits analyst Cindy Hartwell with the California Dental Association's CDA Practice Support illustrates a case study of one such occurrence.
November 18, 2018
2016 08 12 15 05 28 688 Doctor Form 400
How practices can best manage inappropriate patient behaviors
By Lisa Knowles, DDS
Dr. Lisa Knowles addresses an important topic: managing -- and addressing -- inappropriate patient behaviors. As Dr. Knowles writes, these situations must be addressed with empathy and directness.
November 14, 2018
2016 08 05 13 04 56 163 Knowles Lisa 400
MetLife again tops list of large-group dental carriers
By Tony Edwards
DrBicuspid.com brings you an updated list of the top five large-group dental carriers in the U.S. While it is no surprise that MetLife is the first company on the list, four of the five companies saw their total dental premiums drop from 2017 to 2018.
November 13, 2018
2016 12 28 17 05 57 851 Top 5 400
DentaQuest again tops J.D. Power's insurance survey
By DrBicuspid.com staff writers
DentaQuest has once again topped J.D. Power's annual consumer survey of dental insurers.
November 12, 2018
Bupivacaine liposome gets 2019 CDT code
By DrBicuspid.com staff writers
The ADA has created a new Code on Dental Procedures and Nomenclature (CDT) for Exparel, a bupivacaine liposome injectable suspension from Pacira Pharmaceuticals.
November 11, 2018
Do's and don'ts for professionalism: Always be professional
By Dr. Roger P. Levin
Your dental office must always project professionalism through every facet of the practice. A professional image will impress your patients and help set a positive tone for their experience in your practice, advises Dr. Roger P. Levin in his latest Practice Success tip.
November 11, 2018
2016 11 18 14 42 01 206 Practice Success2 400
3 states vote to expand Medicaid
By Theresa Pablos
Voters in three U.S. states elected to expand Medicaid benefits in the midterm election on November 6. The expansion will provide healthcare coverage to thousands of more people in Idaho, Nebraska, and Utah, but only beneficiaries in some states will gain access to dental benefits.
November 8, 2018
2018 11 08 22 37 3194 2018 11 09 Medicaid Expansion Map Thumb
4 ways a consultant can help grow your practice
By Sally McKenzie
If your practice is growing, there are probably aspects of it you'd like to improve. If your practice is struggling, it can be stressful, and you may not know how to fix the issues. In her latest column, Sally McKenzie offers four ways consultants can help dental practices solve issues and grow.
November 6, 2018
2016 05 24 14 35 52 802 Mc Kenzie Sally 2016 400
DSOs settle Indiana lawsuit for $5.1M
By DrBicuspid.com staff writers
Dental support organizations (DSO) ImmediaDent and Samson Dental Partners have agreed to pay $5.1 million to settle a legal case with fraud allegations, according to a November 5 report.
November 4, 2018
Do's and don'ts for customer service: Set the bar high
By Dr. Roger P. Levin
Your customer service is being judged not only against other dental and medical practices but also retail stores, restaurants, hotels, and other places patients visit. Go out of your way to increase patient satisfaction and patients will stay active and recommend your practice to others, advises Dr. Roger P. Levin in his latest Practice Success tip.
November 4, 2018
2016 11 18 14 42 01 206 Practice Success2 400
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