Office Management: Page 132

3 components to your practice's mission statement
By Jen Butler, MEd
What is your practice's mission? You likely studied and practice dentistry because you want to help people live healthier lives and provide care to the ailing, but have you articulated that to your team and your patients? Practice management consultant Jen Butler suggests one way to get everyone in your practice pulling in the same direction is to create a mission statement that reflects your values.
March 28, 2018
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Do's and don'ts for insurance: Stay on top of insurance participation
By Dr. Roger P. Levin
Practices should review patient insurance participation each year, according to Dr. Roger P. Levin. They should be aware of important data, such as what percentage of total practice collections is generated by insurance and which insurance plans pay the highest and the lowest reimbursement rates. This information will help practices make the best decisions regarding insurance participation.
March 25, 2018
2016 11 18 14 42 01 206 Practice Success2 400
Delta Dental names new VP
By DrBicuspid.com staff writers
The Delta Dental Plans Association has named Joseph Dill, DDS, MBA, as its vice president of dental science and network strategy.
March 22, 2018
Do's and don'ts for new patients: Improve the new patient experience
By Dr. Roger P. Levin
Ensure that more new patients become loyal, long-term ones by creating a positive initial experience for them. Each aspect of the new patient experience should be planned and scripted for maximum effectiveness, advises Dr. Roger P. Levin in his latest Practice Success tip. Practices that exceed expectations during patient interactions will continue to grow and be successful.
March 18, 2018
2016 11 18 14 42 01 206 Practice Success2 400
7 ideas to move to higher-reimbursement patients
By Jen Butler, MEd
Is your practice meeting your production and collection goals? Is your schedule full, but your per-hour reimbursement lower than you would like? Practice management consultant Jen Butler has seen clients in this situation and offers seven practical tips to shift your practice to higher-reimbursement patients.
March 15, 2018
2017 12 01 18 31 4930 Butler Jen 2017b 400
4 ways to create a Starbucks-style experience
By Amol Nirgudkar
What are the four core values of your practice? Amol Nirgudkar of Patient Prism suggests taking a page out of the Starbucks playbook and focusing on these four values: quality, service, ambiance, and culture. He details how you can apply this approach to your practice.
March 14, 2018
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CDC investigates cluster of dentists with lung disease
By Tony Edwards
A March 9 report from the Centers for Disease Control and Prevention (CDC) detailed a cluster of nine cases of idiopathic pulmonary fibrosis among dental personnel treated at one care center in Virginia from 2000 to 2015. Occupational exposure to dental materials may be the culprit behind these cases, the authors speculated.
March 12, 2018
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Do's and don'ts for better team communication: Improve practice communication
By Dr. Roger P. Levin
The success of your practice depends on how well you communicate with patients, but that begins with how well you communicate with each other. Always keep everyone informed and help each other maintain a positive attitude, advises Dr. Roger P. Levin. Patients will appreciate it.
March 11, 2018
2016 11 18 14 42 01 206 Practice Success2 400
Court finds Calif. illegally cut pay for hygienists
By DrBicuspid.com staff writers
A state judge has ruled that the California Department of Health Care Services (DHCS) illegally reduced payments for dental hygienists who work outside of the dental office. The department oversees the state's dental Medicaid program, Denti-Cal.
March 8, 2018
What are your clinical commandments?
By Jen Butler, MEd
Clinical commandments are a means of providing consistent, repeatable standards for your team and your patients. They help ensure everyone in your practice is on the same page and that your patients don't receive mixed messages. Practice management consultant Jen Butler offers practical tips to put these commandments into place.
March 1, 2018
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6 tips to fix scheduling stress
By Sally McKenzie
When you drove to your practice this morning, did you know what to expect? Or is there no such thing as a typical day, with too many broken appointments turning your schedule into chaos? Practice management consultant Sally McKenzie offers six tips that can help your practice address the scheduling stress.
February 26, 2018
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Do's and dont's for customer service: 'Wow' your patients
By Dr. Roger P. Levin
Patients will recommend your practice only when you provide them a great experience. Exceeding expectations during patient interactions will put your practice in the best position to generate word-of-mouth referrals, advises Dr. Roger P. Levin.
February 25, 2018
2016 11 18 14 42 01 206 Practice Success2 400
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