Office Management: Page 133

New product: AssureCare launches treatment authorization module
By DrBicuspid.com staff writers
Healthcare technology company AssureCare has launched a new dental module for its MedCompass care management platform.
March 26, 2017
Do's and don'ts for the front desk team: Keep cool under fire
By Dr. Roger P. Levin
There will be times when you have to interact with unhappy patients. They may be upset because they had to wait, their bill is wrong, or the practice doesn't accept their insurance. In the face of adversity, you must respond in a calm, reassuring manner, advises Dr. Roger P. Levin in his latest Practice Success tip.
March 26, 2017
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Obamacare stays: Republicans pull healthcare bill
By Theresa Pablos
The American Health Care Act was pulled minutes before the U.S. House of Representatives was set to vote on its future on March 24. If passed, the bill would have eliminated the requirement for insurance companies to provide 10 essential benefits, including pediatric dental coverage.
March 23, 2017
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Is there a silver lining for Medicaid dentistry under Trump?
By Andrew Oreffice
With efforts underway to repeal and replace the Patient Protection and Affordable Care Act alongside proposed changes to Medicaid funding, many in the dental industry are in a state of flux. As Andrew Oreffice, a senior vice president at Benevis Practice Services writes, dental leaders are bracing for potentially sweeping changes to the Medicaid program, but maybe there is hope for positive change.
March 21, 2017
2017 03 21 15 20 16 484 Oreffice Andrew 400
10 tips for communicating with your customers
By Lisa Knowles, DDS
All practices want their patients to come back and also tell all of their friends about the practice, writes Lisa Knowles, DDS. But the kind of customer service that brings your patients back doesn't just happen. In her latest column, she offers 10 tips to help improve your practice's relationships with your patients.
March 20, 2017
2016 08 05 13 04 56 163 Knowles Lisa 400
Do's and don'ts for the office manager: Be inclusive
By Dr. Roger P. Levin
As the office manager, you need to build a cohesive team. You can't let petty rivalries and grievances split staff members into factions. You have to set the example by not playing favorites and going out of your way to include everyone in practice activities, writes Dr. Roger P. Levin.
March 19, 2017
2016 11 18 14 42 01 206 Practice Success2 400
Week in Review: Young dentists and DSOs; claims and coding; and Latino oral health
By Tony Edwards
March 16, 2017
Conn. woman pleads guilty to healthcare fraud
By Tony Edwards
A Connecticut woman has pleaded guilty to one count of wire fraud related to her use of the identity of a retired dentist to submit fraudulent bills to insurance companies, according to the U.S. Attorney's Office for the District of Connecticut.
March 15, 2017
Regular coding changes add pain in dental practice
By Lindy Benton
Claims and coding are of the utmost importance to practices, writes Lindy Benton of Vyne. Money powers every business, fuels growth, and affects our ability to serve prospective clients, whether they be patients or software customers. One thing is true for businesses large and small -- without a well-managed revenue cycle -- success, although possible, will be fleeting at best.
March 13, 2017
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7 tips on what to do when it's time to fire an employee
By Sally McKenzie
Coming to the decision to fire an employee is never easy, but, unfortunately, keeping an employee who is underperforming or has a toxic attitude will do nothing but damage your practice, writes practice management consultant Sally McKenzie. She offers seven tips to help handle these difficult situations.
March 8, 2017
2016 05 24 14 35 52 802 Mc Kenzie Sally 2016 400
Delta Dental, CDA agree to settle reimbursement lawsuit
By Tony Edwards
Delta Dental of California could pay more than $34 million to certain California dentists in a proposed settlement to three years of litigation between the insurer and the California Dental Association (CDA) over a proposed reimbursement cut.
March 7, 2017
2016 09 01 13 52 16 412 Gavel 400
Healthcare IT firm purchases dental network
By DrBicuspid.com staff writers
Healthcare information technology company Zelis Healthcare has purchased Mavarest Dental Network.
March 2, 2017
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