Office Management: Page 147

Sheri's Solutions: Choice
By Dr. Sheri Doniger
It's a call from a patient you dread: "My insurance company is telling me to go to another practice." In her latest Sheri's Solutions, Dr. Sheri Doniger relates one of those calls at 8 a.m. and spells out the options for a private practice.
May 23, 2016
2015 03 31 16 23 41 686 Doniger Sheri 2015 200
Second Opinion: The importance of volunteerism on career decisions
By Alex Pierre-Bez
Alex Pierre-Bez, a third-year dental student, writes about the impact a recent Veterans Dental Care Day had for the patients involved and for her career going forward. In this Second Opinion, she focuses on the importance that volunteering can have on patients and for practitioners.
May 18, 2016
2013 12 23 15 23 25 385 Second Opinion 200
Blind Spots: After practice purchase, now what? Part 1
By Jan Keller
You've taken the huge step of purchasing a practice. Now that you've got your hands on the reins, what do you do next? In the first of a three-part series, practice management consultant Jan Keller offers a four-point checklist of what needs to happen first.
May 17, 2016
2014 04 22 15 07 02 651 Keller Jan 200
5 quick design tips to attract new patients
By Jay Geier
If you walked into a surgeon's office and the reception room had threadbare couches, flickering lights, and dusty coffee tables, you likely wouldn't trust that surgeon based on your first impression of the office, writes Scheduling Institute President Jay Geier. He offers five quick tips to ensure your office makes a good first impression.
May 17, 2016
2015 05 12 15 59 09 147 Geier Jay 200
Mo. gets federal approval for adult dental Medicaid
By DrBicuspid.com staff writers
Missouri's latest plan to expand dental Medicaid coverage to adults has been approved by the U.S. Centers for Medicare and Medicaid Services.
May 10, 2016
Dos and don'ts for customer service: Time to upgrade your amenities?
By Dr. Roger P. Levin
With a good scheduling system and a commitment to not keep patients waiting, your patients will spend little time in your reception area. However, it should still be a welcoming, comfortable, interesting, and impressive space. The amenities you provide reaffirm patients' decision to rely on your practice and can even make them look forward to coming in, according to Dr. Roger P. Levin.
May 8, 2016
2014 02 13 13 44 50 61 Practice Success200x200
Dropping claims and attachments to paper: What you need to know
By Lindy Benton
As a practice leader who understands the importance of process automation and data security, you've taken the necessary steps to implement a secure electronic claims and attachment process. But, as Vyne CEO and President Lindy Benton writes, can you be sure the claims documentation you're submitting is making its way to the health plan or payor in a likewise secure fashion?
May 3, 2016
2015 06 01 14 37 33 930 Benton Lindy 200
Dos and don'ts for communication: Learn to listen better
By Dr. Roger P. Levin
Many dentists have learned how important it is to say the right things to team members and patients. Yet the flip side of effective interpersonal communication -- the art of listening -- hasn't received the same attention. By learning to listen better, dentists can serve patients better and lead their teams more skillfully, according to Dr. Roger P. Levin.
May 1, 2016
2014 02 13 13 44 50 61 Practice Success200x200
Delta Dental creates consumer cost comparison tool
By DrBicuspid.com staff writers
Delta Dental has launched the Care Cost Estimator tool, which allows consumers to compare prices for dental care.
April 28, 2016
Second Opinion: Georgians need more than new campaign
By Suzanne Newkirk, RDH
In this Second Opinion, Suzanne Newkirk, RDH, advocates for better oral healthcare for all Georgians. She points out the difficulties many rural and poor Georgians face in trying to access oral healthcare and urges the Georgia Dental Association to work to increase access to care.
April 24, 2016
2016 03 09 12 44 13 475 Newkirk Suzanne 200
5 steps for breaking through self-imposed limitations
By Jay Geier
Seemingly insurmountable barriers can be overcome, if you have a process for breaking through those barriers, writes Scheduling Institute President Jay Geier. He lists steps and actions you can take to help break through yours.
April 19, 2016
2015 05 12 15 59 09 147 Geier Jay 200
Second Opinion: ADA supports competition, except in dentistry
By Dr. Steven Krauss
In this Second Opinion, Dr. Steven Krauss asks an important question about healthcare insurance, competition, and the ADA's approach to both. Dr. Krauss wonders why competition is important in one area and not in others.
April 18, 2016
2013 12 23 15 23 25 385 Second Opinion 200
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