Office Management: Page 147

Dos and don'ts for team leadership: Model the behavior you want from staff

By Dr. Roger P. Levin

To make a strong and memorable impression on team members of the attitude and actions you want them to display, don't just tell them -- show them. By serving as the example in what you say and do, you'll give your staff powerful lessons in patient care and customer service, according to Dr. Roger P. Levin. Action speaks louder than words.

January 10, 2016

Calif. gets poor grade for kids' oral health services

By Donna Domino

California received a D+ grade for not providing enough oral health services for the state's children, according to the new "2016 California Children's Report Card" by the advocacy group Children Now.

January 7, 2016

ADA brief: Consumer dental spending remains flat

By Donna Domino

Spending on dental care remained flat between 2013 and 2014, continuing a multiyear trend, according to a new report from the ADA's Health Policy Institute. Dental care was 3.7% of U.S. healthcare spending in 2014, down from a peak of 4.5% in 2000.

January 6, 2016

4 tips to improve recall and grow your practice

By Sally McKenzie

Patient retention ratios are far below what they should be for practices to thrive in today's competitive environment, according to a survey by practice management consultant Sally McKenzie. In her latest column, she offers four tips to help improve your practice's recall numbers and grow your bottom line.

January 6, 2016

Mo. adult Medicaid dental services may receive funding

By DrBicuspid.com staff writers

Missouri Gov. Jay Nixon announced that an estimated $35 million to be collected from delinquent taxpayers in the state will pay for expanded dental care for low-income residents in 2016.

January 5, 2016

ADA brief: Dentists’ earnings to stay stagnant

By Donna Domino

Dental spending remains sluggish five years after the economic recovery, according to a new report by the ADA's Health Policy Institute. The amount of empty chair time coupled with a wave of new dental graduates mean dentists' earnings will probably stay stagnant, the authors concluded.

January 5, 2016

UCSF rethinks oral health education -- for med students

By Theresa Pablos

In fall 2015, all 149 first-year medical students at the University of California, San Francisco (UCSF) learned how to perform a basic oral health screening and apply fluoride varnish -- the first of many steps to better integrate dental with other healthcare professions at UCSF. DrBicuspid.com speaks with Dr. Susan Hyde, one of the leaders of the program, and others involved.

January 4, 2016

Sheri's Solutions: Chip card readers

By Dr. Sheri Doniger

Does your office have one of the new Europay, MasterCard, and Visa (EMV) chip card terminals? Dr. Sheri Doniger decided to be an early adopter of this technology, intended to increase credit card security. In her latest column, she explains why.

January 3, 2016

Does a two-tier hygiene salary structure work?

By Sally McKenzie

Most dentists pay all their team members a guaranteed hourly wage -- even their hygienists. While this might seem fair, this pay structure kills practice productivity and revenues, according to practice management consultant Sally McKenzie. In her latest column, she explains how the two-tier hygiene salary structure works and how it benefits both your practice and your hygienist.

December 27, 2015

Children's school-based dental: An imperative priority

By Jay W. Friedman, DDS, MPH

A basic tenet of a just society is that children, because they are least able to help themselves, be given priority for healthcare. In this Second Opinion, Dr. Jay W. Friedman advocates that as poor and minority children have the most oral disease, they should be given the highest priority for allocating oral healthcare resources.

December 21, 2015

Dos and don'ts for leadership: Earn your team's trust

By Dr. Roger P. Levin

As practice leader, you need to bring out the best in your staff. One simple lesson that will stand you well throughout your career is to teach your team members that they can trust you. In his latest Practice Success tip, Dr. Roger P. Levin explains why this is essential and how to earn your team members' trust.

December 20, 2015

Legal Cases: Failure to diagnose and treat periodontal disease

By William S. Spiegel and Marc R. Leffler, DDS

DrBicuspid.com is pleased to present the next column from two lawyers who spend every day defending dentists in litigation and before the licensing board. The purpose of this column is to offer our readers a fresh perspective on common practice and risk management issues from attorneys who litigate these issues. This case concerns periodontal disease and notes in charts.

December 20, 2015

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