Office Management: Page 148

Practice turnaround: Practice versus team
By Dr. Roger P. Levin
What do you do when your sense of obligation and loyalty to your team members starts hurting your practice? In this case study excerpt from his recent book, Practice Turnaround: Succeeding in the New Dental Economy, Dr. Roger P. Levin illustrates how a struggling dental practice can turn the financial situation around.
December 16, 2015
2013 08 19 16 17 54 253 Roger Levin 200
3 reasons you need a wake-up, I mean, a mystery call
By Jay Geier
Your front desk team might only be 15 feet away from you, but you probably have no idea what's actually going on when they pick up the phone to speak to a patient. That's where mystery calls come in, according to Scheduling Institute President Jay Geier. They can generate revenue, improve your practice, and change the outlook of your future.
December 15, 2015
2015 05 12 15 59 09 147 Geier Jay 200
Do I need to use ICD-10 in my practice?
By Tiffany Yanagida
Since the October 1, 2015, introduction of ICD-10 codes, practices nationwide have asked, "Do I need to use these codes in my practice or can I still use ICD-9 codes?" MacPractice's Tiffany Yanagida offers some answers to this question and others.
December 14, 2015
2015 12 14 15 05 35 492 Yanagida Tiffany 200
Infographic: New ADA report shows state of U.S. oral health
By Theresa Pablos
When it comes to oral health in the U.S., it is easy to focus on the work that still needs to be done. However, a hefty new ADA Health Policy Institute report details a promising trend for oral health, even amid the sometimes dreary statistics.
December 13, 2015
2014 05 19 15 36 57 666 Ada Logo 200
Dos and don'ts for scheduling: Take emergencies in stride
By Dr. Roger P. Levin
Every dental practice should expect that, from time to time, patients will present with emergency needs. These events will be disruptive to some extent, especially if they occur when you have a full patient schedule. In his latest Practice Success tip, Dr. Roger P. Levin explains how you can minimize the negative consequences.
December 13, 2015
2014 02 13 13 44 50 61 Practice Success200x200
What's trending? Our patients
By Tom Cockerell Jr., DDS
Dr. Tom Cockerell Jr. of Dental Symphony writes about ways in which you and your staff can think about the software used in your practice. In this column, he focuses on what would be included in the next generation of sophisticated software.
December 7, 2015
2015 10 06 14 05 18 283 Cockerell Todd 200
Dos and don'ts for staff development: Cross-train team members
By Dr. Roger P. Levin
You've probably experienced those high-stress days when an important member of your team goes on vacation, suddenly gets sick, or even quits. You may have also had to limit your productivity and lose income as a result. To avoid experiencing hardships when these absences inevitably occur, Dr. Roger P. Levin recommends cross-training your team members.
December 6, 2015
2014 02 13 13 44 50 61 Practice Success200x200
8 myths about embezzlement
By David Harris, MBA
Reports suggest that 3 in 5 dentists will eventually be victims of embezzlement, potentially costing dentistry more than half a billion dollars this year. David Harris, CEO of dental embezzlement examination firm Prosperident, busts eight myths about embezzlement that you should be aware of to help your practice avoid some pitfalls.
December 6, 2015
2015 12 04 16 21 02 145 Harris David 200
Henry Schein earns top marks for workplace equality
By DrBicuspid.com staff writers
Henry Schein has earned top marks on the 2016 Corporate Equality Index, a national report on corporate policies related to lesbian, gay, bisexual, and transgender workplace equality, administered by the Human Rights Campaign Foundation.
December 2, 2015
U.S. dental spending increased to $113B in 2014
By Tony Edwards
Spending on dental and oral healthcare in the U.S. increased to more than $113 billion in 2014, a 2.8% increase from 2013, according to a new study in Health Affairs.
December 2, 2015
2015 12 02 23 09 50 621 Graph Bar Up 200
Practice success isn't always in the numbers
By Jay Geier
The start of the holiday season is a good time for reflection, and the new year is a great opportunity to start fresh. One of the biggest changes you can make for your practice's success in 2016 begins with you. In his latest column, Jay Geier of the Scheduling Institute offers practical advice to take control of your practice's success.
December 1, 2015
2015 05 12 15 59 09 147 Geier Jay 200
Why you shouldn't pay your hygienist a guaranteed salary
By Sally McKenzie
How can your hygienist help your practice grow? Practice management consultant Sally McKenzie suggests restructuring the wage structure for these producers and giving them an incentive to help your practice grow.
November 29, 2015
2014 10 28 15 00 54 287 Mc Kenzie Sally 200
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