Office Management: Page 162

What dentists can learn from top CEOs about strategic planning
By Dr. Roger P. Levin
In his book, What Dentists Can Learn from Top CEOs, Dr. Roger P. Levin describes a wide range of effective techniques used by corporate leaders and explains how these approaches can be applied successfully in dental practices. This is an excerpt from the chapter entitled "CEOs Make Strategic Plans."
April 22, 2015
2013 08 19 16 17 54 253 Roger Levin 200
19 dentists convicted of Medicaid fraud in 2014
By DrBicuspid.com staff writers
In 2014, 19 dentists were convicted of Medicaid fraud, according to an annual report issued by the U.S. Department of Health and Human Services Office of the Inspector General. More than $4.1 million was recovered from these convictions.
April 21, 2015
Don't ever say these things to your team members
By Richard H. Madow, DDS, and David M. Madow, DDS
Has a phrase ever slipped out and you immediately wish you hadn't said it? In their latest column, the Madow Brothers offer some practical advice to help avoid this situation with your staff, while focusing on what you can do to build a healthy work atmosphere.
April 21, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Conn. dentist to pay $2.1M to settle Medicaid fraud claims
By DrBicuspid.com staff writers
A Connecticut dentist has agreed to pay $2.1 million to settle fraud allegations and civil claims stemming from an illegal Medicaid billing scheme, according to Connecticut Attorney General George Jepsen.
April 19, 2015
Second Opinion: Questions we should be asking insurance companies -- Part 1
By Jason P. Hirsch, DMD, MPH
Dr. Jason P. Hirsch responds to a recent interview with an insurance company executive in this Second Opinion. He addresses the confusion surrounding the Affordable Care Act and asks if patients are being best served by insurers.
April 19, 2015
2013 12 23 15 23 25 385 Second Opinion 200
How well-trained is your front desk to handle a new patient call?
By Stuart Briefer
In his first column for DrBicuspid.com, practice management consultant Stuart Briefer asks if you are getting enough data from new patients who call your practice. He advocates a well-designed call sheet to help your staff obtain the necessary information.
April 19, 2015
2015 04 16 16 57 01 591 Briefer Stuart 200
Ill. bill seeks coverage for sedation of special needs patients
By DrBicuspid.com staff writers
A bill sponsored by Illinois legislators would require insurance companies to cover sedation during dental procedures for special needs patients.
April 15, 2015
U.S. Senate passes CHIP funding bill
By DrBicuspid.com staff writers
Following the lead of the U.S. House of Representatives, the U.S. Senate passed a bill on April 14 to continue funding the Children's Health Insurance Program (CHIP).
April 14, 2015
Insurance marketplace enrollment offers practice growth opportunity
By Tony Edwards
As enrollment in the U.S. health insurance marketplace increases to almost 12 million people, general dentists should use this opportunity to attract new patients, according to Marcia Vannuccini of Guardian Life Insurance Company of America.
April 13, 2015
2015 04 13 16 07 09 379 Vannuccini Marcia 200
Dos and don'ts for scripting: Subtle scripting for superior service
By Dr. Roger P. Levin
What you say to patients, and how you say it, has a huge impact on customer service and your ability to influence and educate. Detailed scripting can help you and your team interact with patients in powerful ways, according to Dr. Roger P. Levin.
April 12, 2015
2014 02 13 13 44 50 61 Practice Success200x200
4 reasons you can't ignore staff conflict
By Sally McKenzie
Are unresolved staff conflicts slowly, but surely, undermining your practice and costing you revenue? In her latest column, practice management expert Sally McKenzie reminds you that if you as practice CEO are sensing staff conflict, it's certain that your patients are also.
April 12, 2015
2014 10 28 15 00 54 287 Mc Kenzie Sally 200
GAO report on CHIP: More access but fewer dental visits
By Donna Domino
Children enrolled in the Children's Health Insurance Program (CHIP) had higher rates of dental access and more checkups than privately insured children, but fewer in the program actually visited dentists, according to a new report by the U.S. Government Accountability Office (GAO).
April 9, 2015
2013 10 25 14 09 16 897 Boy Dental Exam 200
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