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Office Management: Page 162
Why your practice needs a team of CEOs
By
Sally McKenzie
While you're the practice leader, you simply can't build a thriving business on your own, writes 2015 Dental Excellence Award winner Sally McKenzie. Your team members play a huge role in your practice's success, and the more engaged they are, the better.
March 14, 2016
Meet Women in Dentistry speaker René Johnson
By
Donna Domino
Facing increased competition and fast-paced lifestyles, women dentists struggle now more than ever, balancing home life and lessening the stress of growing their practices, says certified empowerment coach René Johnson. She is one of the featured speakers at the upcoming 2016 Women in Dentistry conference.
March 13, 2016
The evolution of dental assisting skills
By
Darci Barr
This week is Dental Assistant Recognition Week, and
DrBicuspid.com
is pleased to present a column by Darci Barr, educator and expert in dental assisting program design, discussing the evolution of dental assisting skills and how the growth of technology has led to advancements in the profession.
March 10, 2016
Meet Women in Dentistry speaker Julie Charlestein
By
Theresa Pablos
Julie Charlestein is the president of Premier Dental Products and also one of the engaging speakers at the upcoming 2016 Women in Dentistry conference. She is most looking forward to meeting with conference speakers and attendees, as well as learning more about the unique rewards and challenges of being a woman in dentistry.
March 9, 2016
3 tips to make the best first impression
By
Jay Geier
Did you know people supposedly can judge if a person's face is trustworthy or not within a tenth of a second. As Scheduling Institute President Jay Geier writes, this also applies to your reception area and your appearance. He offers three tips to help you reap the rewards of a great first impression.
March 8, 2016
Delta Dental of Colorado names VP of professional services
By
DrBicuspid.com staff writers
Delta Dental of Colorado has hired Cheryl Lerner, DMD, as its new vice president of professional services.
March 6, 2016
Dos and don'ts for creating a patient-centric culture
By
Dr. Roger P. Levin
To create a more vibrant, patient-friendly atmosphere in your practice, you need to become the chief culture officer (CCO), according to Dr. Roger P. Levin. The CCO is the individual in a business who defines the culture for the organization and constantly works to ensure that everyone on the staff operates within that cultural framework. As the leader, you are the only person who can play that role in your office.
March 6, 2016
Chicago Midwinter 2016: 5 ways to prepare for a medical emergency
By
Theresa Pablos
Does your office have a written plan in case of a medical emergency? If not, now is a great time to implement one, according to a well-attended session on emergencies at the 2016 Midwinter Meeting in Chicago.
March 2, 2016
5 reasons to develop scripts
By
Sally McKenzie
Has this happened in your practice? A potential new patient calls and is interested in making an appointment, but the team member who picks up the phone can't answer most of the patient's questions. The patient hangs up disappointed, and you never hear from the person again. As practice management consultant Sally McKenzie writes, there is a way to ensure this doesn't happen as often in your practice.
March 1, 2016
ADA president: More women needed in leadership roles
By
Donna Domino
ADA President Dr. Carol Gomez Summerhays believes the upcoming Women in Dentistry conference will encourage women to take leadership roles in organized dentistry, while helping them juggle the responsibilities of their practices as well as their families.
February 29, 2016
Blind Spots: Uncovering hidden treasure in your charts
By
Jan Keller
DrBicuspid.com
is proud to welcome practice management consultant Jan Keller back to our pages. In her columns, she explores the "blind spots" of your practice: how to recognize them, how to deal with them, and how to benefit from the experience of your colleagues. In this column, she offers three steps to improve your patient recall.
February 28, 2016
DEXIS launches DEXIS Eleven software
By
DrBicuspid.com staff writers
DEXIS has launched its latest software release, DEXIS Eleven.
February 25, 2016
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