Office Management: Page 94

Do's and don'ts for team motivation: Inspire your team
By Dr. Roger P. Levin
How well your team performs is often a direct reflection of how inspired they are. Practice owners must take on the mantle of motivating their teams if they want them to serve patients exceptionally well, take pride in their work, and contribute to practice success, advises Dr. Roger P. Levin in his latest Practice Success tip.
November 17, 2019
2016 11 18 14 42 01 206 Practice Success2 400
Delta Dental of Ariz. target of phishing attack
By DrBicuspid.com staff writers
Delta Dental of Arizona has warned an undisclosed number of its members that their personal and medical data may have been breached due to a phishing attack this past July.
November 13, 2019
2019 07 25 20 44 4432 Computer Hacker Security 400
Hire for attitude, aptitude, and alignment of core values
By Dr. James V. Anderson
It's that time again -- you need to hire another team member. Before you write your job ad, take time to define your practice philosophy and the values that you bring to the community and your practice. Hire people with the right attitude and aptitude but who also share your philosophy and values, or you will not be happy in the long run, advises Dr. James Anderson.
November 13, 2019
2019 09 24 21 39 2685 Anderson James 400
Delta Dental of Calif. mistakenly pays for patients' crowns
By Melissa Busch
Delta Dental of California experienced a system error that resulted in the insurer mistakenly processing and paying for patients' crown procedures, affecting about 350 self-funded employer groups. The insurer has been sending adjusted claims statements to dentists and Delta Dental enrollees.
November 12, 2019
2019 11 13 00 45 4540 Computer Error 400
Do you have employees or a team working with you?
By Lynne Leggett
Having employees working for you is totally different than having a team working with you, notes dental consultant Lynne Leggett of Victory Dental Management. By taking care of your team members and putting them first, they will take care of you and the patients you serve, she writes.
November 11, 2019
2019 11 12 00 53 9177 Leggett Lynne 400thumb
Calif. passes law abolishing dental co-pays for inmates
By DrBicuspid.com staff writers
Inmates at city and county jails in California will no longer be required to pay for dental and medical visits thanks to a new bill recently signed into law.
November 10, 2019
2016 12 12 14 55 46 670 California Flag 400
Why bonus plans may not be the best way to reward employees
By Sally McKenzie
The financial perks bonuses offer are supposed to encourage employees to improve their performance and contribute to practice success, but the reality is that bonus plans may have the opposite effect. Practice management consultant Sally McKenzie explains why bonuses are not the best way to reward your team.
November 6, 2019
2016 05 24 14 35 52 802 Mc Kenzie Sally 2016 400
Office manager sentenced to prison for stealing $420K
By DrBicuspid.com staff writers
A dental office manager in Canada who took about $420,000 from her employer to fund family vacations, gambling, her children's education, and more was sentenced to two years in prison, according to news reports.
November 5, 2019
2019 10 17 18 00 4638 Gavel3 400
Podcast: What changes are coming in dental insurance in 2020?
By Kevin Henry
With the dawning of a new year and a new decade, dental practices will be seeing changes with dental insurance and their codes. In our latest podcast, dental insurance expert Teresa Duncan offers a sneak peek into what is coming and what dental practices need to know.
November 5, 2019
2017 01 04 15 47 17 991 Duncan Teresa 2017 400
What you need to know to pass a dental insurance claims audit
By Trey Tepichin
With spending on dental services rising and likely to continue increasing, the industry is becoming the target of Medicaid fraud control units. Trey Tepichin of Cloud Dentistry explains what an insurance claims audit involves, what the most common triggers are, and how you can thoroughly prepare your practice for one.
November 4, 2019
2019 11 04 23 11 0611 Tepichin Trey 400
Don't let the fear of fee increases haunt you
By Dr. James V. Anderson
Nobody wants to raise fees, but an appropriate schedule is needed for you to help meet your financial goals. Dr. James Anderson of eAssist explains that the best way to justify fee increases is to show patients the value you bring to each visit by letting them know all that you offer in services and care.
November 3, 2019
2019 09 24 21 39 2685 Anderson James 400
'Orthodontic' pacifier misleading to consumers, suit claims
By Melissa Busch
Two Illinois women have filed a class-action lawsuit against the maker of an orthodontic pacifier for toddlers, claiming the company's deceptive marketing and packaging led them to believe that the product promotes good oral health.
October 31, 2019
2019 10 31 22 35 7387 Pacifier 400
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