Office Management: Page 95

Receptionist sentenced for forging opioid prescriptions
By DrBicuspid.com staff writers
A former receptionist for a Harrisburg, PA, dentist has been sentenced to federal prison for forging opioid prescriptions, according to the U.S. Department of Justice.
October 29, 2019
2018 11 30 22 33 4595 Pills Bottle2 400
48 million U.S. adults skip needed dental care
By Theresa Pablos
About 1 in 5 working-age adults in the U.S. skip needed dental care each year, according to data from the ADA Health Policy Institute. This amounts to nearly 48 million adults who delay or forgo dental care, often for financial reasons.
October 29, 2019
2016 09 20 09 44 50 351 Dentist Patient Hygienist 400
Do's and don'ts for excellent customer service
By Dr. Roger P. Levin
Patients place premium value on the relationships that they have with their doctor and the dental team. And if you place premium value on keeping those relationships strong with excellent customer service, your practice will be successful, Dr. Roger P. Levin advises in his latest Practice Success tip.
October 27, 2019
2016 11 18 14 42 01 206 Practice Success2 400
Dentist admits $160K in unpaid taxes used to live luxe
By DrBicuspid.com staff writers
A dentist and former owner of a dental practice in Duluth, MN, has admitted to funding a lavish lifestyle that included adult entertainment, vacations, and more with about five years of unpaid employment taxes.
October 24, 2019
2016 09 29 11 39 46 810 Scales Of Justice 400
3 skills every dental assistant should have
By Kevin Henry
Dental assistants are often the unsung heroes of a practice. They can make a difference in a practice's bottom line and daily operations. Elevating three key skills in these team members will show them you are invested in them as people and as critical members of the success of your business.
October 23, 2019
2019 07 03 18 37 7490 Dental Assistant Woman 400
Bad teeth cost Californians jobs, self-confidence
By Theresa Pablos
Can bad teeth hinder your self-confidence and chances at a new job? Many low-income Californians say yes. A news article recently explored the difficulty some California residents encounter when trying to get a functional smile.
October 22, 2019
2016 12 12 14 55 46 670 California Flag 400
Written patient communication makes for better relationships
By Dr. James V. Anderson
The most heated miscommunications in dental practices involve insurance benefits and financial arrangements with patients. Dr. James Anderson of eAssist explains the importance of written patient communication and offers tips for documenting this information.
October 20, 2019
2019 10 18 21 54 9386 Speech Bubbles 400
Texas dental firm to pay $20K to end discrimination suit
By DrBicuspid.com staff writers
A dental office in Texas must pay $20,000 to settle a U.S. Equal Employment Opportunity Commission lawsuit after allegedly firing a receptionist after learning of her pregnancy.
October 17, 2019
2017 01 11 18 12 12 869 Dollar Sign 400
Membersy to acquire CDI Group
By DrBicuspid.com staff writers
Digital health firm Membersy announced that it plans to purchase dental benefits company the CDI Group.
October 17, 2019
2019 06 11 20 56 1887 Hands Shaking V3 400
Colgate's Optic White fails to deeply whiten teeth, suit claims
By Melissa Busch
A Nevada woman has filed a class-action suit against Colgate-Palmolive, claiming that Colgate's Optic White toothpaste is based on "false hope" because it fails to naturally, deeply whiten teeth as advertised.
October 17, 2019
2019 10 17 20 43 0203 Colgate 400
Former dental clinic owner sentenced to prison for fraud
By Erik L. Ridley
Pamela Van Drie, a former owner of a Springfield, MO-based dental clinic, has been sentenced in federal court for multiple fraud schemes totaling more than $1 million in Medicaid payments, failing to pay payroll taxes, and collecting unemployment benefits she wasn't entitled to receive.
October 13, 2019
2016 09 29 11 39 46 810 Scales Of Justice 400
To avoid lost revenue, read your insurance contract's fine print
By Dr. James V. Anderson
Being unfamiliar with limitations in insurance network contracts can cost your practice revenue and even patient goodwill. Dr. James Anderson of eAssist details why you need this information and how you can use it to improve your practice's bottom line.
October 8, 2019
2019 09 24 21 39 2685 Anderson James 400
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