Patient Communication: Page 119

What dentists can learn from CEOs about building value in their business
By Dr. Roger P. Levin
In the latest excerpt from his book, What Dentists Can Learn From Top CEOs, Dr. Roger P. Levin examines the ways you can build value in your practice. He lists 12 indicators of your practice's value, many of which you may not be thinking about.
November 25, 2014
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ADA members can obtain reduced-rate license to show movies
By DrBicuspid.com staff writers
The ADA has negotiated an agreement with the Motion Picture Licensing Corporation that gives its members the opportunity to obtain a reduced-rate license to exhibit movies and other audiovisual programs at their offices in a copyright-compliant manner.
November 24, 2014
Dos and don'ts for customer service: Upgrade your amenities
By Dr. Roger P. Levin
In some dental practices, little thought has been given to the question of what amenities to make available to patients in the reception area. Other practices may have paid attention to this issue. Either way, they're falling short on customer service. By welcoming patients to your office with thoughtful little extras, you can strengthen their loyalty to the practice tremendously, according to Dr. Roger P. Levin.
November 23, 2014
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Trifecta of Troubles: Part 2 -- A dentist's hands are more than technical appendages
By Lisa Knowles, DDS
In the second of her three-part series discussing a head, hands, and heart approach in dentistry, Dr. Lisa Knowles focuses on the hands -- specifically what dentists do with hands.
November 18, 2014
2013 05 29 10 37 53 47 Knowles Lisa 200 20130529173836
DentalEZ launches 360° Customer Care Program
By DrBicuspid.com staff writers
DentalEZ Group has launched its new 360° Customer Care Program, a comprehensive online customer service tool for all StarDental customers.
November 16, 2014
Hygiene production down? Here's how to fix it
By Sally McKenzie
Practice management expert Sally McKenzie offers her insight into how you can run a more successful practice. This column focuses on recognizing and fixing hygiene scheduling issues, and she provides tips to help you revive your hygiene department and grow your income.
November 16, 2014
2014 10 28 15 00 54 287 Mc Kenzie Sally 200
KaVo Kerr Group unveils 5 new websites
By DrBicuspid.com staff writers
KaVo Kerr Group companies Gendex, Orascoptic, Aribex, Pelton & Crane, and Marus have updated their websites to enhance the end-user experience.
November 9, 2014
Dos and don'ts for relationship building
By Dr. Roger P. Levin
For dental practices, touch points with patients have always come easily. There are numerous opportunities for building durable practice-patient relationships. These can serve as a natural defense against patient migration if dentists learn to open up personally to patients in the course of providing professional care, according to Dr. Roger P. Levin.
November 2, 2014
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3 reasons you're losing patients
By Sally McKenzie
DrBicuspid.com welcomes practice management expert Sally McKenzie's insight into how you can run a more successful practice. Her first column focuses on three reasons your practice isn't retaining patients.
October 28, 2014
2014 10 28 15 00 54 287 Mc Kenzie Sally 200
DentalMarketing.net launches website focused on direct mail
By DrBicuspid.com staff writers
DentalMarketing.net, a full-service direct mail and marketing agency for dentists, has launched a new website to help overcome some of the misconceptions that dentists have about using direct mail.
October 23, 2014
Dos and don'ts for the new patient experience: First impressions last
By Dr. Roger P. Levin
The average new patient contributes a production level of approximately three times that of a current patient. That's why it's so important to make an excellent first impression, according to Dr. Roger P. Levin. The patient sees that yours is a caring practice dedicated to providing excellent dentistry -- and the patient in turn will become dedicated to the practice.
October 19, 2014
2014 02 13 13 44 50 61 Practice Success200x200
MEA|NEA launches HIPAA-compliant cloud storage solution
By DrBicuspid.com staff writers
SAN ANTONIO - MEA|NEA has launched its new HIPAA-compliant document and data storage solution, FastVaults, at the ADA 2014 annual meeting.
October 9, 2014
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