Patient Communication: Page 33

3 factors in building a superior dental team
By Dr. Roger P. Levin
Dentists don't have the opportunity to attend courses in management, entrepreneurship, and team building. In his monthly column, Dr. Roger P. Levin breaks down why it's important for dentists to understand the basic but essential concepts of a practice's mission, core values, and vision.
May 26, 2021
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Teledentistry cuts costs, helps triage dental patients
By Melissa Busch
Medicaid patients who consulted with a dentist remotely in 2018 did not delay treatment or experience more serious emergency problems, and the cost for care was less, according to a research brief released in May by the CareQuest Institute for Oral Health.
May 26, 2021
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Henry Schein One becomes majority owner of Jarvis
By DrBicuspid.com staff writers
Henry Schein One, a Henry Schein subsidiary, acquired an 80% ownership position in Jarvis Analytics. The software company develops business analytics tools to help dental practitioners and their teams diagnose problems, strengthen decision-making, and improve business performance through the use of data.
May 25, 2021
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Do's and don'ts for resolving patient complaints
By Dr. Roger P. Levin
When it comes to patient complaints, it's not a matter of "if" but "when." And while it's no fun dealing with an unhappy patient, it's far better to accept that it will happen and be prepared, writes Dr. Roger P. Levin in his latest Practice Success tip.
May 23, 2021
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How to master your schedule in 5 simple steps
By Katie Poulsen, RDH
It doesn't matter how many new patients come through your front door if they proceed to walk out the back. Registered dental hygienist Katie Poulsen shares five practical, simple steps that top practices use to keep patients coming back year after year.
May 18, 2021
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No practice is immune to cyberthreats
By Theresa Pablos
No patient is immune to cavities, and no dental practice is safe from cybervulnerabilities. To help dental practices understand the landscape, two dental security and IT experts talked about the biggest threats to dental practices and how to avoid them.
May 17, 2021
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MouthWatch updates teledentistry platform
By DrBicuspid.com staff writers
MouthWatch announced it has updated its TeleDent teledentistry platform with new features designed to further balance its provider and patient benefits.
May 16, 2021
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Do's and don'ts for building trust
By Dr. Roger P. Levin
Successful practices are built on trust. However, for most people, building trust doesn't come naturally. Practice leaders and staff must continually follow a set of rules or principles to gain the trust needed for success, writes Dr. Roger P. Levin.
May 16, 2021
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Vyne launches new billing platform
By DrBicuspid.com staff writers
Vyne Dental announced it has launched Vyne Trellis, a web-based dental billing platform designed to help dental practices improve and manage revenue cycles, exchange encrypted health information, and determine real-time eligibility of patient benefit coverage levels.
May 13, 2021
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Book excerpt: The Patient First Manifesto
By Dr. Bryan Laskin
Empathy, at first glance, seems like the benchmark we should all shoot for. But is that really the case? Dr. Bryan Laskin breaks down this moral quandary in an excerpt from his new book, The Patient First Manifesto.
May 12, 2021
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Pearl adds Dental365 to customer list
By DrBicuspid.com staff writers
Dental artificial intelligence technology developer Pearl has received an order from dental service organization Dental365.
May 11, 2021
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Maintaining the patient relationship via teledentistry
By Dr. Oleg Drut
Teledentistry is an excellent supplement to in-person care, writes Dr. Oleg Drut. Learn how his New York-based orthodontic practices adopted teledentistry at the beginning of the pandemic and then transitioned to using virtual care as a revenue-generating supplement.
May 11, 2021
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