Patient Communication: Page 43

DenMat launches new site, patient subscription option

By DrBicuspid.com staff writers

DenMat Holdings has launched OralProCare.com, a new website designed to provide consumers with access to at-home oral healthcare products.

December 6, 2020

Do's and don'ts for reactivating patients

By Dr. Roger P. Levin

Losing patients under any circumstances is difficult. Add a pandemic on top of that, and you're in a dire situation. During this time, you must always be proactive about getting patients back in the office, writes Dr. Roger P. Levin.

December 6, 2020

Skygen unveils software upgrades to speed dental payments

By DrBicuspid.com staff writers

Healthcare software provider Skygen USA has rolled out claims and processing upgrades for its enterprise system that it said will speed up reimbursement to dental providers.

December 3, 2020

Do's and don'ts for customer service

By Dr. Roger P. Levin

One of the best ways to compete effectively as a dental practice -- even in a crisis -- is to treat patients with the highest level of customer service and respect. When people feel that you're going out of your way to create an outstanding experience, they develop a stronger loyalty to the practice that results in referrals, case acceptance, and positive reviews.

November 22, 2020

Legwork launches treatment decision dashboard

By DrBicuspid.com staff writers

Dental software provider Legwork has launched a new decision dashboard that helps dentists review, manage, and track patient treatment.

November 18, 2020

Medit releases Medit Link software update

By DrBicuspid.com staff writers

Medit has released an update to its Medit Link software called Medit Link Applications.

November 18, 2020

MouthWatch releases free teledentistry white paper

By DrBicuspid.com staff writers

MouthWatch is offering a free downloadable white paper about the role of teledentistry post-COVID-19.

November 18, 2020

How teledentistry will play into dental insurance benefits in 2021 and beyond

By Kevin Henry

What do dental practices and dental patients need to know about teledentistry as we head into 2021, especially when it comes to the insurance side of the equation? We sat down with Dr. Maria Kunstadter, founder of the TeleDentists, and Dr. Katina Spadoni, dental director at Anthem, to get answers to those questions and more about a technology that is now very much a part of the dental industry.

November 17, 2020

Managing patient conflicts: How to stay out of trouble

By Dr. Teresa Yang

Your patient seemed happy when he or she left the operatory. However, after a few days, the person's attitude has changed and you're getting a phone call or seeing an unhappy post on social media. How can this be prevented? What can you do after it happens? Dr. Teresa Yang offers tips and advice.

November 11, 2020

ADA updates teledentistry policy

By DrBicuspid.com staff writers

The ADA has released an update to the association's teledentistry policy that stresses the importance of delivering remote, online care at the same level of quality as in-person visits.

November 8, 2020

Preventing patient conflict: How to stay out of trouble

By Dr. Teresa Yang

In these stress-filled times, opportunities for conflict seem to be everywhere. That includes your dental practice, where misunderstandings with patients can become nightmares. But what if you could slow or stop the problems before they even start? Dr. Teresa Yang discusses some ways to do just that.

November 2, 2020

Do's and don'ts for scripting

By Dr. Roger P. Levin

During the recovery from COVID-19, the margin for error will be significantly lower. As a result, practices must now view scripting as mandatory. Scripting is not part of the job; it is the job, advises Dr. Roger P. Levin in his latest Practice Success tip.

November 1, 2020

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