Patient Communication: Page 71

Do's and don'ts for patient questions: Be prepared for questions
By Dr. Roger P. Levin
If patients are going to spend time and money in your office, they will understandably want to know more about you and your services. Anticipate questions and prepare to address them enthusiastically and thoroughly. Many patients will have similar questions, so it helps to be ready with scripted answers to the most common inquiries, advises Dr. Roger P. Levin in his latest Practice Success tip.
August 19, 2018
2016 11 18 14 42 01 206 Practice Success2 400
Sonendo, TDO Software partner on endodontic workflow
By DrBicuspid.com staff writers
Endodontic technology developer Sonendo has announced that its Gentle Wave system now integrates with TDO Software's endodontic software.
August 14, 2018
10 practical ways to make your patients, team, and you happier
By Jen Butler, MEd
Sometimes Jen Butler is in the middle of a practice management consulting session and she'll notice that her clients sometimes forget why they got into patient care in the first place: the chance to help people and make them happy. She offers 10 practical ideas for when you find yourself in that rut.
August 9, 2018
2017 12 01 18 31 4930 Butler Jen 2017b 400
AI is poised to upgrade dentistry
By Theresa Pablos
Leaders from top dental companies came together to discuss the future of dentistry at the 2018 Sikka Healthcare Marketplace Partner Summit on July 27. Sikka Software Chairman and CEO Vijay Sikka detailed how artificial intelligence (AI) may upgrade the dental experience.
July 31, 2018
2018 07 31 22 54 1623 Artificial Intelligence Ai 400
Not using direct mail marketing? Here are 5 reasons you should
By Sally McKenzie
Sometimes thinking outside the box when it comes to marketing means looking at methods your competition has forgotten about. As practice management consultant Sally McKenzie writes, direct mail is pretty old-school. But in this day of email and digital marketing, she offers five reasons why it can still be effective for your practice
July 30, 2018
2016 05 24 14 35 52 802 Mc Kenzie Sally 2016 400
Do's and don'ts for scripting: Create powerful scripts
By Dr. Roger P. Levin
You can't just wing it when it comes to communicating with patients. Knowing what to say greatly enhances every interaction. Excellent scripting is powerful, effective, and allows dental teams to improve performance on a daily basis, notes Dr. Roger P. Levin in his latest Practice Success tip.
July 29, 2018
2016 11 18 14 42 01 206 Practice Success2 400
InnSoft releases new orthodontic record-sharing software
By DrBicuspid.com staff writers
InnSoft has introduced its new Ortho Share 3D software.
July 23, 2018
Do's and don'ts for bonding with your patients: Get personal
By Dr. Roger P. Levin
Too many dentists treat patient after patient, forgetting that they are much more than a set of teeth. Always begin a patient's appointment talking about something "nondental," advises Dr. Roger P. Levin. Touch on a topic of personal interest to the patient. Don't just jump right into the business at hand. Most patients enjoy a few minutes to unwind and relax.
July 22, 2018
2016 11 18 14 42 01 206 Practice Success2 400
5 key performance aspects for new dental office receptionists
By Laura Hatch
Does your practice need to hire a receptionist? Have you thought about the receptionist's role and how the team member can rock the position's responsibilities? Laura Hatch, founder of Front Office Rocks, has thought about it and offers five key performance aspects for new receptionists.
July 16, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
Do's and don'ts for negative feedback: Handling unsatisfied patients
By Dr. Roger P. Levin
Even under the best circumstances, patients can become dissatisfied. So it's inevitable that you will have to deal with unhappy patients. Remember that a problem is an opportunity to improve performance. When an issue is resolved quickly and properly, the relationship between the practice and patients can be maintained and strengthened, notes Dr. Roger P. Levin in his latest Practice Success tip.
July 15, 2018
2016 11 18 14 42 01 206 Practice Success2 400
Survey your patients for higher hygiene numbers
By Jen Butler, MEd
Is there a way to help start the conversation with your patients about needed treatment and also boost your practice's hygiene production numbers? Practice management consultant Jen Butler suggests having your patients fill out a hygiene practice survey, which will help your practice zone in on patient concerns while opening the treatment discussion.
July 12, 2018
2017 12 01 18 31 4930 Butler Jen 2017b 400
4 ways to digitize the front of your office
By Matt Gibbs
You might have brought in advanced technology to your practice, but have you given the same attention to the technology in your waiting area? Matt Gibbs of UPshow offers four ideas to bring technology to the front of your office that will entertain patients and maybe help reduce their dental anxiety.
July 11, 2018
2018 07 11 22 34 8829 Waiting Room 400
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