Patient Communication: Page 95

Do's and don'ts for efficient scheduling: Consider automating appointment confirmation
By Dr. Roger P. Levin
Dental offices will always deal with no-shows, last-minute cancellations, and late arrivals. But your practice can keep no-shows to 1% or less with a well-conceived and consistently applied appointment confirmation system. And today there are automated confirmation services you can use, notes Dr. Roger P. Levin in his latest Practice Success tip.
June 12, 2016
2014 02 13 13 44 50 61 Practice Success200x200
Blind Spots: After practice purchase, now what? Part 3
By Jan Keller
In this three-part series, practice management consultant Jan Keller explores what dentists who have recently purchased a practice can do to avoid common pitfalls and facilitate lasting success. In part three, she discusses practical patient communication, billing, and marketing ideas.
June 9, 2016
2014 04 22 15 07 02 651 Keller Jan 200
Patterson Companies names chief innovation officer
By DrBicuspid.com staff writers
Patterson Companies has named a new chief innovation officer.
June 7, 2016
Getting patients to just say 'yes' to treatment: Part 2
By Jay Geier
How do you get patients to say "yes" to your treatment plans? The Scheduling Institute's Jay Geier has been studying this question for years and has some ideas. In the second of a two-part series, he focuses on the principles of consensus, consistency, and liking to create a mutually beneficial situation for both your patients and your practice.
June 7, 2016
2015 05 12 15 59 09 147 Geier Jay 200
Turning patient complaints into learning opportunities
By Teresa Duncan, MS
Regardless of how organized your practice is and how skilled your team and you are, complaints will arise, writes practice management consultant Teresa Duncan. She offers practical steps for turning that complaint into a learning opportunity and a chance to improve.
June 6, 2016
2016 02 05 16 10 29 992 Duncan Teresa 200
Can patient risk assessment help your practice?
By Tony Edwards
Are you asking the right questions when you conduct risk assessments on your patients? Doing risk assessment right is the focus of hygienist Lillian Caperila, who will speak at the upcoming American Dental Hygienists' Association meeting in Pittsburgh.
June 5, 2016
2016 06 03 13 01 08 652 Caperila Lillian 200
Dos and don'ts for online communications: Optimize your practice website
By Dr. Roger P. Levin
If you use an internet search engine, you know that your query will probably bring up thousands of results, and you won't look at all of them. So for your practice website, you want it to get a high ranking on the search results list. The way to do this is with search engine optimization (SEO). Dr. Roger P. Levin shares his tips for optimizing your website search results.
June 5, 2016
2014 02 13 13 44 50 61 Practice Success200x200
7 tips for creating a wow patient experience
By Minal Sampat, RDH
In her first column for DrBicuspid.com, dental marketing consultant and hygienist Minal Sampat offers seven tips for creating a memorable patient experience. She writes that while all practices need new patients, your existing patients can be your most loyal sales force.
June 1, 2016
2016 06 01 14 31 32 981 Sampat Minal 200
Software developer debuts new patient management system
By DrBicuspid.com staff writers
Software developer DocMate has introduced a new cloud-based patient relationship management system.
May 31, 2016
QuickSplint launches new website
By DrBicuspid.com staff writers
Medical device company QuickSplint has launched a new website.
May 31, 2016
Getting patients to just say 'yes' to treatment: Part 1
By Jay Geier
How do you get patients to say "yes" to your treatment plans? The Scheduling Institute's Jay Geier has been studying this question for years and has some ideas. In the first of a two-part series, he offers principles that can create a mutually beneficial situation for both your patients and your practice.
May 31, 2016
2015 05 12 15 59 09 147 Geier Jay 200
Taking the 'Groundhog Day' out of provider credentialing: Part 1
By Mike Lessila
In the 1993 movie "Groundhog Day," Bill Murray's character, Phil, finds himself living the same day over and over again. However, unlike Phil, who found a way to change his life, the repetition of filling out credentialing forms for a payor's network never seems to change. Skygen USA's Mike Lessila proposes a single solution for the issue.
May 26, 2016
2016 05 26 13 03 17 644 Lessila Mike 200
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