Minal Sampat, RDH[email protected]Dental Practice7 tips for creating a wow patient experienceIn her first column for DrBicuspid.com, dental marketing consultant and hygienist Minal Sampat offers seven tips for creating a memorable patient experience. She writes that while all practices need new patients, your existing patients can be your most loyal sales force.June 1, 2016Page 1 of 1Top StoriesLegal IssuesDentist fined for ‘unprofessional’ responses to patients’ online reviewsA state dental board fined a clinician, ruling that a dentist’s responses to online patient reviews violated patient confidentiality.AIWhat could a digital co-worker actually do in a dental practice?Smile DesignDr. Tom Giacobbi on the benefits of cheek retractorsLegal IssuesEmployee accused of conning, stealing from dental practiceSmile DesignWho plans your aligner cases: You or your software?