Dental Practice: Page 132

Do's and don'ts for customer service

By Dr. Roger P. Levin

Patients will recommend your practice only when you provide them with a great experience. By exceeding patients' expectations during interactions, you put your practice in the best position to generate word-of-mouth referrals, writes Dr. Roger P. Levin.

May 1, 2022

Week in Review: What we know about the ADA cyberattack | FDA proposes new cigarette ban | Tom Viola's favorite topical anesthetic

By Theresa Pablos

April 29, 2022

Dental manager arrested for dodging $1.7M in taxes

By DrBicuspid.com staff writers

An office and business manager at a dental practice in Texas was arrested for allegedly concocting a scheme in which he avoided paying $1.7 million in taxes for the business, according to a U.S. Department of Justice press release.

April 27, 2022

Impacted by the ADA cyberattack? Let us know

By DrBicuspid.com staff writers

Has the recent cyber strike against the ADA, which paralyzed its communication and online systems and may have resulted in a data dump that includes sensitive member information, affected your dental practice?

April 27, 2022

The ADA was hacked. Here's what to do now

By Gary Salman

The ADA was a recent victim of a cyberattack. With these types of events, it may take weeks to determine the depth of the attack, but one cybersecurity expert shared practical steps that you can take now to better protect yourself and your practice.

April 27, 2022

Older adults' oral health gets prioritized

By DrBicuspid.com staff writers

The Delta Dental Community Care Foundation, the philanthropic arm of Delta Dental of California, has launched a funding program to address the oral healthcare crisis among older adults.

April 26, 2022

Ransomware gang owns ADA cyberattack, leaks member data

By Melissa Busch

A ransomware crew -- Black Basta -- is taking responsibility for the cyberattack that struck the ADA, which crippled its communication systems and more, and claims to have started leaking member data, according to a story published April 26 in Bleeping Computer.

April 26, 2022

Do's and don'ts for oral cancer awareness

By Dr. Erum Hussain

April is Oral Cancer Awareness Month, which is dedicated to educating patients and providers alike on the importance of preventative screening. Dr. Erum Hussain shares some do's and don'ts for providers who want to play a crucial role in the fight against oral cancer.

April 26, 2022

Mich. oral surgeon must pay $2.75M in malpractice case

By Melissa Busch

An oral surgeon in Michigan must pay $2.75 million in a medical malpractice case for reportedly injuring a 32-year-old's carotid and lingual arteries, leaving him with mouth numbness and trouble chewing, according to a press release issued by the patient's attorney.

April 25, 2022

Do's and don'ts for patient feedback

By Dr. Roger P. Levin

Many dentists and teams have only a vague notion of how patients truly feel about their practices. Without specific data, patient satisfaction is difficult to gauge, writes Dr. Roger P. Levin.

April 24, 2022

Dental Practice Made Simple: Why patients decline treatment

By Dr. Roger P. Levin

The No. 1 reason why patients decline treatment is price, said Dr. Roger P. Levin in the latest episode of Dental Practice Made Simple. But the holdup may not necessarily be the fee as much as how they have to pay for it.

April 21, 2022

The keys to coding crown lengthening and crown exposure

By Estela Vargas

Did you perform crown lengthening (D4249) or crown exposure (D4212) on a tooth? Often, there is confusion about which of these procedures is correct when it comes to coding treatment, and mixing them up could cost you and your practice.

April 20, 2022

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