Dental Practice: Page 445

A competitive nature is not a winning nature

By Jay Geier

When your practice is having a down week, do you think about what you can cut back or what you and your team can do better? Scheduling Institute President Jay Geier suggests the latter option and offers some ideas to help you find your creative nature.

July 21, 2015

Ky. launches dentist recruitment program

By DrBicuspid.com staff writers

Kentucky has launched a new dentist recruitment program to improve oral health in eastern Kentucky.

July 20, 2015

DrBicuspid.com Practice Management Insider: 6 ways to create a better patient experience

By Tony Edwards

July 20, 2015

How ignoring patient complaints hurts your bottom line

By Sally McKenzie

While you strive to provide excellent care for your patients, you probably learned that you can't please everyone. But, in today's world driven by social media, how do you handle patient complaints? Practice management consultant Sally McKenzie urges you not to ignore these complaints, but rather treat them as a way to learn and to show your patients you take them seriously.

July 20, 2015

6 ways to create a better experience for your patients

By Joshua Perlman, DMD

When a new patient walks into your office, is it the first time you've spoken with the person? If your practice is like that of Dr. Joshua Perlman's, the answer to that question is no, you've already reached out to the patient personally. Dr. Perlman offers this and other ideas to help create a better experience for your patients.

July 20, 2015

Older Americans Act to include oral healthcare if amended

By DrBicuspid.com staff writers

For the first time, federal funds for oral health screenings for older Americans will be made available if the Older Americans Act Reauthorization Act of 2015 is enacted.

July 19, 2015

Weed, feed, and separate: Part 2 -- Prepping and observing your team

By Lisa Knowles, DDS

In the first part of her series on growing a practice, Dr. Lisa Knowles wrote about doing the necessary weeding to clear the ground for growth. In this column on feeding, she offers practical ideas for prepping the soil and observing your employees.

July 19, 2015

Dos and don'ts for team building: Keep the lines of communication open

By Dr. Roger P. Levin

Just as practice-to-patient communication is crucial to customer service, interactions between dentist and staff members are critical for team building. When people feel appreciated and listened to, their job satisfaction will rise and they'll be more willing to help the practice reach its goals, according to Dr. Roger P. Levin.

July 19, 2015

NYU dental school gets $1.7M HRSA training grant

By DrBicuspid.com staff writers

The New York University College of Dentistry (NYUCD) has received a five-year, $1.7 million training grant from the Health Resources and Service Administration (HRSA).

July 15, 2015

What dentists can learn from top CEOs about changing their game

By Dr. Roger P. Levin

Running a business -- the dental practice -- can be quite a challenge for a dentist, who would rather concentrate on dentistry than business management. In the latest excerpt from his book, What Dentists Can Learn from Top CEOs, Dr Roger P. Levin urges practice owners to embrace being both a dentist and a CEO.

July 15, 2015

JDL adds HIPAA-compliant IT service for dental practices

By DrBicuspid.com staff writers

JDL HealthTech has launched HIPAA Security Essentials, its newest HIPAA compliance and security service designed specifically for smaller dental practices.

July 14, 2015

Poor dentists don't market

By Richard H. Madow, DDS, and David M. Madow, DDS

Can your practice survive on referrals? If it can, fantastic. If it likely cannot, you may need to be doing marketing. The Madow Brothers offer some practical, thoughtful ideas on how to get started and how to take your marketing efforts to the next level.

July 14, 2015

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