Richard H. Madow, DDS, and David M. Madow, DDS

Dental Practice
8 business lessons from Southwest Airlines
When you are flying Southwest Airlines, the flight attendants always say, "We know you have a choice" of which airline to fly, and they appreciate that you chose Southwest. As the Madow Brothers write, your patients have a choice also. What can you learn from this airline to stand out from the competition?
November 10, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
4 steps to increase your practice income this year
With less than four months until the end of 2015, how is your practice income looking? If you are looking to meet your production goals, the Madow Brothers offer four practical suggestions you can implement today.
September 15, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Restorations
'How long will this crown last?'
How do you respond when you are asked a difficult question by a patient, such as "How long will this crown last?" Will everyone in your practice give the same response? The Madow Brothers offer not only an answer to that question, but a way to get everyone in your office on the same page.
September 8, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
They said what about my practice?
You do everything you can to provide the highest-quality dentistry, best customer service, and most fantastic patient experience ever. You answer everyone's questions, are empathetic, and even work through lunch to squeeze in that emergency. And then one day, you get a link to a bad review. Don't panic, the Madow Brothers offer practical advice to deal with this scenario.
September 1, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
Are you a dental superstar?
The days of dental people being introverted nerds who scared people and took their money are fortunately long over. These days, we are friendly, devoted health professionals with upbeat attitudes who change people's smiles and improve their health. But how do we let people know? As the Madow Brothers write, you have to be a dental superstar.
August 25, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
10 ways to annoy your team
It's National Annoy Your Team Day! OK, it really isn't, as the Madow Brothers just made that up, but what isn't made up is that if you want to get the worst out of your team, follow these steps.
August 18, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
The most important question in dentistry
Having patients complete a satisfaction survey can be a great way to figure out what is going well and what needs improvement. But these surveys can be a bit cumbersome. The longer the survey is, the less likely patients are to actually take the time to complete it. As the Madow Brothers discuss, it's best to get right to the point.
August 11, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
Celebrities who went bankrupt
When you see the headlines about famous actors, musicians, and the like who seemingly have millions of dollars and yet go bankrupt, the response is to shake your head and move on. Yet, as the Madow Brothers write, in these seemingly unrelated bankruptcies, there are important lessons for building your practice and your retirement income.
August 4, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
Don't talk with your patients about Donald Trump
Sometimes, during conversation with your patients, politics comes up. And while the Madow Brothers suggest avoiding the topic, they offer a clever way to change the conversation if your patients bring up Donald Trump.
July 28, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
'Why are your fees so high, Doc?'
Explaining your fees to your patients can be an uncomfortable situation, especially if the patient is new to your practice. However, the Madow Brothers have faced this query before and offer a way to turn this question into an advantage for your practice.
July 21, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
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Bill Brodie
Oral Cancer
Cellerant CEO series: Vigilant Biosciences and advances in the battle against oral cancer
As Oral Cancer Awareness Month continues, we take a look at a company that is using biomarkers as a way to catch oral cancer earlier and give patients a better chance of survival.
Handcuffs Fingerprinting
Legal Issues
Orthodontist arrested for assault
Woman Sleeping
Periodontics
How much sleep may raise one's gum disease risk?
Boy Panoramic Xray
Public Health
Where kids have the best oral health may surprise you
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Cellerant CEO series: Vigilant Biosciences and advances in the battle against oral cancer
By Kevin Henry
As Oral Cancer Awareness Month continues, we take a look at a company that is using biomarkers as a way to catch oral cancer earlier and give patients a better chance of survival.
April 18, 2024
Bill Brodie
Orthodontist arrested for assault
By Melissa Busch
An orthodontist was arrested on April 16 for an assault stemming from a 2016 accusation.
April 18, 2024
Handcuffs Fingerprinting
How much sleep may raise one's gum disease risk?
By Ava Barros
Getting too few hours of sleep nightly may be associated with a significantly greater risk of developing periodontitis, according to a review recently published in the International Dental Journal.
April 18, 2024
Woman Sleeping
Where kids have the best oral health may surprise you
By Ava Barros
Massachusetts may be the U.S. state with the best children's health, but the District of Columbia was ranked No. 1 for pediatric dental health.
April 17, 2024
Boy Panoramic Xray
Podcast: 3 things to create team longevity in your dental practice
By Kevin Henry
In this episode that is the second in a six-part series focused on the hiring crisis in dentistry and what can be done about it, Dr. Roger P. Levin discusses the importance of maintaining staff longevity in dental practices.
April 17, 2024
Dr. Roger P. Levin.
2 dentists, practices sued by U.S., state authorities
By Melissa Busch
U.S. and state authorities recently filed a lawsuit against two dentists and their practices for allegedly engaging in a Medicaid kickback scheme.
April 17, 2024
Legal Scales
2 dental hygiene professors sue Calif. college
By Melissa Busch
Two professors at a college dental hygiene program in Califiornia have sued the school claiming they endured retaliation for filing a formal complaint about "severe and pervasive" racial discrimination.
April 16, 2024
Lawsuit
Podcast: Dental Lifeline Network's 1st 50 years and what comes next
By Kevin Henry
Kevin Henry interviewed Lynda Ricketson, the president and CEO of the Dental Lifeline Network, to discuss the organization's mission and its impact.
April 16, 2024
Lynda Ricketson, president and CEO of Dental Lifeline Network.
BMI not linked to worse jaw surgery outcomes, problems
By Ava Barros
Having a higher body mass index (BMI) may not correlate with poorer jaw surgery outcomes or postoperative complications. This research was recently published in the Journal of Oral and Maxillofacial Surgery.
April 16, 2024
Weight Scale
Changing dental assisting laws, rules in U.S. states
By Melissa Busch
The Dental Assisting National Board's spring 2024 State of the States report reveals the latest legislative and regulatory changes.
April 15, 2024
Dental Assistant 2
DSO M&A 101: Top tips for dental practice owners
By Beth Gaddis
Beth Gaddis brings you the first in a three-part series about the mergers and acquisitions (M&A) landscape in dentistry and details what you need to know about the role of the dental service organization (DSO).
April 15, 2024
Dentist Man Light
How teeth develop in the womb
By Melissa Busch
Incisors develop in the womb due to a buildup of mechanical pressure within the tissue, according to an animal study published in Nature Cell Biology. This revelation may lead to a better understanding of how birth defects occur.
April 15, 2024
Fetus
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