Make hygiene a priority
Motivating patients to value the hygiene visit continues to be the one of the most challenging areas within dentistry. Patients and dental staff both have many misunderstandings about the purpose and goal of the recare appointment. By re-evaluating the system, you and your team can help patients understand the importance of their hygiene visit.
Build stronger relationships. Levin Group's goal is for our clients' patients to be given exceptional service at all times. This can be accomplished by remembering personal information such as birthdays, hobbies, and interests. Creating strong relationships with patients enhances the value of the services you provide.
Don't undersell what you do. How do you and your staff refer to the hygiene appointment? Do you regularly call it "a cleaning" or simply "recall"? Neither term accurately describes the hygiene appointment. To increase the value of the hygiene appointment in the eyes of patients, practices need to rename this critical oral health service. Some possibilities include:
- Hygiene maintenance and oral cancer exam
- Periodontal maintenance and oral cancer exam
- Continuing care appointment and oral cancer exam
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