Dr. Roger P. Levin[email protected]Dental PracticeLessons from the 2008 recession to help practices navigate COVID-19The Great Recession of 2008-2009 is not an exact analogy to the COVID-19 crisis. However, there are lessons that can be learned from the last economic downturn, especially as it appears that this one will be even deeper. Dr. Roger P. Levin gives his thoughts on the history and lessons every dentist should know.April 23, 2020Dental PracticeDo's and don'ts for customer service: Make patients feel welcomeExcellent customer service is the single most important element to turn prospective patients into actual patients. Practices are wise to do as much as possible to ensure that visitors have positive feelings about the office, notes Dr. Roger P. Levin.April 19, 2020Dental PracticeDo's and don'ts for increasing practice productionWhen you look at all the factors that affect the success of dental practices, production is No. 1. And while it's obvious that increasing production is the goal, it's not so obvious how it should be done, explains Dr. Roger P. Levin.April 12, 2020Dental PracticeDo's and don'ts for improving practice communicationCommunication is essential to practice success. So, you should always be on top of how you communicate both with your team and with patients, writes Dr. Roger P. Levin in his latest Practice Success tip.April 5, 2020Dental PracticeDo's and don'ts for writing scripts for a better patient experienceEvery routine interaction between staff and patients contributes to the quality of the patient experience, for better or worse. Well-written and properly used, scripts can guide team members as they operate practice systems and also add depth and value to patient-practice relationships, writes Dr. Roger P. Levin in his latest Practice Success tip.March 29, 2020Dental PracticeDo's and don'ts for staying connected with patientsConnecting with patients is critical to maintaining your patient base, so you must be creative when it comes to staying in touch, advises Dr. Roger P. Levin. Try a mix of both traditional outreach methods and newer methods on social media. Stay in touch with patients often and you'll build long-lasting relationships that contribute to practice success.March 22, 2020HomeCoronavirus disease (COVID-19): A dental practice management emergency preparedness planCOVID-19 emergency preparedness plan, page 7March 16, 2020HomeCoronavirus disease (COVID-19): A dental practice management emergency preparedness planCOVID-19 emergency preparedness plan, page 6March 16, 2020HomeCoronavirus disease (COVID-19): A dental practice management emergency preparedness planCOVID-19 emergency preparedness plan, page 5March 16, 2020HomeCoronavirus disease (COVID-19): A dental practice management emergency preparedness planCOVID-19 emergency preparedness plan, page 4March 16, 2020Previous PagePage 35 of 97Next PageTop StoriesLegal IssuesDentist accused of recording employees in bathroomA dentist accused of hiding a secret recording device in a staff bathroom was arraigned on August 20.PediatricsEarly caries? Maybe it has to do with how kids are fedPractice SalesDistinguishing personal vs. enterprise goodwill in dental practice valuationsLegal IssuesNew details emerge in dentist’s fatal hit-and-run casePediatricsAmino acid may fight caries better than fluoride
