Jill Shue

Dental Practice
Teledentistry: Creating the ideal referral relationship
When a doctor refers a patient to a specialist, the patient is left to schedule the appointment at the other practice. Rather than having the patient do the work, Jill Shue of Custom Dental Solutions outlines a plan using teledentistry to make needed treatment more likely to occur.
February 11, 2019
2019 02 12 00 06 5411 Shue Jill 20190212112819
Dental Practice
Practice Rescue: 5 ways to decrease your accounts receivable
Do your patients complain about differences between what they were told a procedure would cost and what they were billed? In the debut of the Practice Rescue column, Jill Shue of Custom Dental Solutions offers five ways to decrease your accounts receivable and improve patient communication.
January 3, 2018
2018 01 03 00 31 7955 Shue Jill 400
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Top Stories
Metal handcuffs rest on top of a fingerprint identification card.
Legal Issues
Prosthodontist accused of running drug ‘party house’
A prosthodontist was charged with two felony charges for allegedly running a "party house."
A young girl sits in a dental chair and smiles.
Pediatrics
This may have a positive effect on adult oral health
Headshot of Dr. Jennifer You, founder and CEO of Lumos Dental.
Patient Communication
Why is Mom still making the dental appointment?
A wood gavel rests on top of several $100 bills.
Privacy
Dentist to pay to settle U.S. privacy allegations
Glowing blue padlock with a shield, symbolizing cybersecurity.
Privacy
Critical cybersecurity questions you must ask before buying a dental practice
More in Home
Prosthodontist accused of running drug ‘party house’
By Melissa Busch
A prosthodontist was charged with two felony charges for allegedly running a "party house."
October 20, 2026
Metal handcuffs rest on top of a fingerprint identification card.
This may have a positive effect on adult oral health
By Melissa Busch
Childhood dental habits may help as you grow older, according to a study.
October 20, 2026
A young girl sits in a dental chair and smiles.
Why is Mom still making the dental appointment?
By Dr. Jennifer You
Dr. Jennifer You has some ideas on how dental practices can help young patients take ownership of their healthcare.
October 20, 2026
Headshot of Dr. Jennifer You, founder and CEO of Lumos Dental.
Dentist to pay to settle U.S. privacy allegations
By Melissa Busch
A dentist accused of failing to provide timely access to a patient’s protected health information has agreed to settle the case.
October 19, 2026
A wood gavel rests on top of several $100 bills.
Critical cybersecurity questions you must ask before buying a dental practice
By Tasha Dickinson
A practice can look perfect and hide a cybersecurity problem. Tasha Dickinson shares what buyers must ask before closing a deal.
October 19, 2026
Glowing blue padlock with a shield, symbolizing cybersecurity.
Do’s and don’ts for improving practice production
By Dr. Roger P. Levin
It is possible to increase practice production 10% year over year, says Dr. Roger P. Levin. There are two methods within reach to achieve steady growth.
October 19, 2026
Headshot of Dr. Roger P. Levin, founder and CEO of Levin Group.
Should your dental practice surcharge credit cards? A CPA discusses cutting processing fees.
By Kevin Henry
Most dental practices don't know their credit card rates, says CPA Doug Fettig. Surcharging could return nearly 3% to the bottom line.
October 19, 2026
Cover image of The DrBicuspid.com Podcast, featuring a masked cartoon dentist, a microphone, and sound wave graphics.
Dentist enters plea, avoiding trial
By Melissa Busch
A dentist sidesteps trial with a no-contest plea.
October 16, 2026
A man hangs his head down, with his hands behind his back, as he appears before a judge.
401(k) or a defined benefit plan: What dentists should know before choosing
By Bruce Bryen, CPA, CVA
Defined contribution or defined benefit? Bruce Bryen, CPA, CVA, breaks down two qualified retirement plan types.
October 16, 2026
An older couple reviews paper on a kitchen table. Nearby are plants and a laptop.
Shipshape and smile-ready: What we've been missing in the dental practice
By Denise Ciardello
Cruise ship crews clean what passengers never see. Dental offices should, too, says Denise Ciardello, offering a checklist.
October 16, 2026
Headshot of Denise Ciardello.
Dr. Tom Giacobbi: In-office, virtual, or AI ... who should answer your phones?
By DrBicuspid.com staff writers
With all the available options, Dr. Tom Giacobbi offers his thoughts on choosing the best solution for your practice.
October 16, 2026
Cover image of the Just A Minute, Doc, YouTube series featuring Dr. Tom Giacobbi.
Those aren’t baseballs: A N.Y. homeowner uncovers a mastodon jaw
By Karie Neeley Anderson
A New York gardener’s "baseballs" were mastodon molars still seated in a complete fossil mandible.
October 15, 2026
Close-up of fossilized mastodon teeth.
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