4 metrics to help you prepare for 2021
October 23, 2020 -- Curtis Marshall believes that rather than being frustrated by what has already happened this year, you should use your creativity and agency to focus on what you can do to boost your business heading into 2021. He shares four metrics that dentists and team members can control and improve upon, regardless of current or future circumstances.  Discuss
Why now is the perfect time to look at your malpractice insurance
October 23, 2020 -- Dr. David Rice, clinical editor for, has a word of advice for all dentists: Know what is going on with your malpractice insurance and where you stand in the event it is needed. As he begins a series designed to educate dentists of all ages, he looks at the different needs of a young dentist versus one who has been in the industry for some time.  Discuss
3 steps to keeping outstanding collections down
October 23, 2020 -- With more technology at your disposal and systems in place, Ashley Bond believes dental practices already have the tools they need to keep their outstanding collections at a low level. How can you fine-tune those systems to boost your practice's bottom line? She gives some tips and advice in this article.  Discuss
Could these trends help shape the dental industry in 2021?
October 22, 2020 -- There are some interesting thoughts and products popping up in the dental industry right now, and we're wondering if they are the beginning of trends that we'll see heading into the new year. Let's take a look at a few of the things that have drawn some attention in the latter stages of 2020 and may become more prevalent in 2021 and beyond.  Discuss
Delaying oral cancer treatment by weeks raises death risk
October 22, 2020 -- Survival rates drop significantly when patients who use tobacco and are diagnosed with oral and oropharyngeal squamous cell carcinomas delay treatment for more than six weeks, according to a study published on October 13 in Head & Neck.  Discuss
The 2 inner competencies of great leaders
October 22, 2020 -- Leaders who lack emotional empathy and empathetic concern drive hard to make their numbers -- and they often do. But without empathetic concern, they also drive people out of their organization, writes Dr. Marc Cooper. He offers advice on the key components needed to find the right balance when leading others.  Discuss
How did patients' dental habits change during COVID-19?
October 21, 2020 -- Patients in the U.S. did not neglect their oral healthcare while navigating the continued threat of the COVID-19 pandemic, according to survey results released on October 15 by the Delta Dental Plans Association, a nonprofit group of the 39 Delta Dental companies.  Discuss
Starting a DSO or IDSO: What a dentist needs to begin
October 21, 2020 -- What is needed to form a successful dental service organization (DSO)? What foundation is necessary for a DSO that brings in an invisible money partner (IDSO)? Bruce Bryen, CPA, CVA, offers his thoughts and advice on the multiple steps it takes to ensure success when it comes to putting a group practice system together.  Discuss
How can you adjust unassigned credits in Eaglesoft?
October 21, 2020 -- In Eaglesoft, any payments or adjustments, whether by the patient or insurance, must be attached to a service. When this does not happen, an unassigned credit is created. So what do you need to know about this and how can it be corrected? Ann-Marie DePalma offers some tips and advice.  Discuss
5 things you can do to make your next hiring move a success
October 20, 2020 -- Many dental practices are currently looking to hire a new team member. In this article, consultant Lynne Leggett shares her advice on what is needed for a successful interview and hiring process. She also shares one of the biggest mistakes she sees when dental practices are ready to hire a new team member.  Discuss
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