Hire for attitude, aptitude, and alignment of core values
November 14, 2019 -- It's that time again -- you need to hire another team member. Before you write your ad for a job position, take the time to define your practice philosophy and the values that you bring to the community and your practice. Hire people who have the right attitude and aptitude but who also share your philosophy and your values, or you will not be happy in the long run, advises Dr. James Anderson.  Discuss
Delta Dental of Calif. mistakenly pays for patients' crowns
November 13, 2019 -- Delta Dental of California experienced a system error that resulted in the insurer mistakenly processing and paying for patients' crown procedures. The error affected about 350 self-funded employer groups, according to a report by the California Dental Association. The insurer has been sending adjusted claims statements to dentists and Delta Dental enrollees.  Discuss
A tip to improve your rubber dam dentistry
November 13, 2019 -- Great isolation may be the most underappreciated aspect of restorative dentistry today, writes Dr. David Rice. He shares his thoughts on the importance of rubber dam usage and how this isolation technique improves visual acuity and performance in the operatory.  Discuss
Dental assisting leadership comes together for future planning
November 13, 2019 -- CHICAGO - Leaders from dental assisting organizations gathered at the annual Dental Assisting Issues & Trends Summit on Tuesday to brainstorm and make collaborative plans on how to help dental assistants have better and more rewarding careers in 2020 and beyond.  Discuss
Benco won't appeal FTC ruling, Patterson agrees to settle
November 12, 2019 -- Benco Dental announced that it will not appeal the U.S. Federal Trade Commission (FTC) finding that the dental product distributor and Patterson Companies conspired not to offer discount pricing to dental buying groups. Meanwhile, Patterson Companies announced that it had reached a settlement with the FTC.  Discuss
Pediatric dentist allegedly overused restraints, nitrous oxide
November 12, 2019 -- A pediatric dentist in New Hampshire is facing disciplinary action for professional misconduct for allegedly overusing physical restraints and nitrous oxide, as well as performing too much dental work during single appointments, according to news reports.  Discuss
The importance of dental assistants learning the latest technology
November 12, 2019 -- Dental assistants need to have the knowledge about what today's technology can do and how it fits into the practice workflow, as well as the confidence to talk about it with patients. Kevin Henry notes that having this confidence is a key part to assistants' growth and their development into the true leaders they can become.  Discuss
Dental assistant sues for burns, pregnancy loss from autoclave blowup
November 11, 2019 -- A dental assistant is suing a dental surgery practice in Texas where she worked, as well as the practice's owners and a manufacturer, after equipment that sterilizes dental instruments exploded, leaving her with serious burns, hearing loss, and a lost pregnancy.  Discuss
Md. dentist arrested for sharing child porn at work
November 11, 2019 -- A dentist was arrested for possessing and sharing multiple images of child pornography through an online social network while working at a family dental practice in Parkville, MD, according to news reports.  Discuss
Do's and don'ts for replacing lost production and profit
November 11, 2019 -- Today's dental practices must act as real-world businesses to increase production and profit. Nearly all dental practices can increase production exponentially if they employ the right business models. Dr. Roger P. Levin recommends focusing on internal marketing and prioritizing patient retention for replacing lost production and profit.  Discuss
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