'You can't make me!' How to deal with the patient who refuses to wear a mask
July 14, 2020 -- What would you do if a patient walked into your practice and refused to adhere to your guidelines for safety? It happened in one dental practice in a video that has gone viral. Would you be prepared? How would you respond? We asked four dental consultants for their thoughts and advice.  Discuss
A fingernail stuck in a boy's mouth shows need for intervention
July 14, 2020 -- A doctor had to remove a fingernail that became lodged in between the gum tissue and front tooth of a 10-year-old boy, highlighting the need for clinicians to monitor and discourage nail biting, according to a case report published on June 7 in BMJ Case Reports.  Discuss
What are the different types of alerts in Eaglesoft, and how do I create a new alert?
July 14, 2020 -- Ann-Marie DePalma answers a question from a reader about the various types of alerts that can be triggered in Eaglesoft and what they mean, as well as how a new type of alert can be created that can help ensure patient safety.  Discuss
What COVID-19 is revealing about dental practices
July 13, 2020 -- The peak number of patients that dentists can see daily has shrunk considerably due to new protocols implemented to control the spread of COVID-19. However, patient volumes remain close to maximum levels, suggesting offices weren't very efficient before the pandemic.  Discuss
7 key factors to use when determining the value of a dental practice
July 13, 2020 -- While dental practice valuations are inherently complex, it is possible to break down the value of a practice into an easy-to-understand format to help you make decisions that can have huge financial effects on your life. Jordon Comstock shares what he believes is important for dentists to know about these key numbers.  Discuss
Do's and don'ts for getting through COVID-19
July 13, 2020 -- Practices must look to advisers to help them through the recovery. Reopening and starting with a business-as-usual attitude will not work. Practices need to know how to effectively navigate weekly measurements, payment prioritization, expense negotiation, and a host of other factors, explains Dr. Roger P. Levin.  Discuss
Podcast: What one Colo. man wants everyone to know about HPV
July 10, 2020 -- In this podcast, we sit down with Jay Middleton, an avid biker who recently learned he has cancer resulting from HPV. He talks about his diagnosis, how it's changed things at his dental practice, and the one thing he has begun to champion about fighting this disease.  Discuss
Tooth position and the 2nd deadly sin of smile design
July 10, 2020 -- The smile line, incisal edge position, and midline are key components of smile design. If not considered correctly, they can comprise another deadly sin of smile design. Dr. David Rice, clinical editor for, discusses this important trinity and why learning beyond dental school is critical for every dentist.  Discuss
Q&A on dental insurance trends for the remainder of 2020
July 10, 2020 -- Shelley Grandidge sells all types of insurance to individuals, including dental insurance. In a Q&A, we asked her about what she saw with insurance during the height of dentistry's closure because of the COVID-19 pandemic and her forecast for dental insurance needs for the rest of the year.  Discuss
3 candidates to avoid during the current hiring crisis
July 9, 2020 -- The flirt. The oversharer. The unenthusiastic. If any of these three types of people show up to your practice for a job interview, make sure you don't fall for their traps, writes Corinne Jameson-Kuehl, RDH.  Discuss
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