Vyne Dental, a revenue cycle management service provider for dentists, and Henry Schein subsidiary Henry Schein One have sued each other over having access to information through Schein’s practice management software Dentrix.
Vyne is accusing Henry Schein One of blocking information under the Cures Act, claiming that Henry Schein One is attempting to force users to stop using Trellis, Vyne's revenue cycle management platform. Henry Schein One claims that Vyne committed computer fraud in violation of the U.S. Computer Fraud and Abuse Act, the Digital Millennium Copyright Act, the Lanham Act, and the Electronic and Communications Privacy Act.
The feud began on September 30, 2025, when National Electronic Attachment, doing business as Vyne Dental, filed a lawsuit in the U.S. Court for the District of Maryland against Henry Schein One, claiming that the company had launched an “aggressive” campaign to ruin its business and customer relationships.
Vyne claims that Henry Schein One tried to block mutual customers from using technology that allows them to securely transmit to Vyne Trellis patient dental records stored in Dentrix. Under U.S. law, these records are controlled by patients and belong to practices, according to the lawsuit.
In spite of U.S. laws, Vyne claims that Henry Schein One launched information-blocking activity by distributing an updated version of Dentrix that has affected users’ computer systems searching for Trellis, essentially barring customers from using the platform, according to the suit.
“HS One (Henry Schein One) has engaged in unlawful business practices that have injured, and will continue to injure, Vyne and its business,” according to Vyne’s lawsuit.
On October 3, 2025, Henry Schein One filed a lawsuit against Vyne Dental in U.S. District Court for the District of Utah, seeking intervention from the court due to Vyne’s “persistent and malicious” hacking scheme targeting Dentrix.
Schein alleges that former Henry Schein One executives aided Vyne in deploying malicious code to interrupt web traffic, sidestep security measures, and reroute dental claims to Vyne servers. Henry Schein One claims the scheme affected about 20% of Dentrix customers who use Vyne’s services. Furthermore, it allegedly led to more than $5,000 in investigation costs plus $1 million in damages.
“Vyne’s conduct has and continues to cause HSOne damages and merits statutory damages, actual damages, and equitable relief,” according to HS One’s lawsuit.
DrBicuspid.com contacted both companies for commentary but did not receive a response by publication time.
