Office Management: Page 103

NJ adopts law banning sale of dental provider contracts
By DrBicuspid.com staff writers
New Jersey has joined 15 other states in prohibiting the sale or lease of access to certain dental provider network contracts with the passage of new legislation banning the practice.
September 9, 2019
2019 07 10 20 22 0219 New Jersey Sign 400
Do's and don'ts for building value: Create greater value
By Dr. Roger P. Levin
Patients want the best value every time they spend their money. They have been conditioned by retailers to seek deals based on either lower cost or higher value. In response to this new consumer psychology, provide greater value to patients by delivering a superior experience, advises Dr. Roger P. Levin in his latest Practice Success column.
September 8, 2019
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CVS, Aetna merger upheld by judge
By DrBicuspid.com staff writers
The merger between pharmacy giant CVS and insurer Aetna has been upheld by a U.S. district judge.
September 4, 2019
2019 06 19 15 07 3264 News Ball 400
Top 5 dental benefit issues -- and what to do about them
By Theresa Pablos
SAN FRANCISCO - Chances are your dental school didn't cover dental benefits, but they're still an important part of running a practice. Staff from the ADA Practice Institute discussed common dental benefit issues at this week's 2019 joint ADA and FDI World Dental Federation meeting.
September 4, 2019
2019 09 05 17 11 7537 Ada 2019 400
Want to improve patient retention? Focus on customer service
By Sally McKenzie
Excellent customer service is an important method of improving your practice's patient retention. Practice management consultant Sally McKenzie notes that improving your customer service doesn't have to cost a lot of money, but it does some investment of time and thought. She offers five ideas to help make your practice more welcoming to your patients.
September 4, 2019
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Northeast Delta Dental names new VP
By DrBicuspid.com staff writers
Northeast Delta Dental has named Joseph Errante, DDS, as its new vice president of provider network and clinical strategies.
September 3, 2019
2018 01 18 00 55 4855 Insurance Policy 400
Solving 3 common issues with claim attachments
By Robert Patrick
Obtaining predetermination from a payor is crucial for a practice, but being told that a paper image didn't arrive or was unusable is a common frustration. Robert Patrick of Vyne outlines three common issues with claim attachments and how your practice can avoid them.
August 28, 2019
2019 08 28 19 56 6666 Patrick Robert 20190828191542
Most U.S. voters support adding dental to Medicare
By Theresa Pablos
Seven out of 10 U.S. voters support adding dental benefits to Medicare, according to poll data released on August 26. The majority of likely voters from every age group, race, gender, and political party supported the idea.
August 27, 2019
2017 10 16 22 20 6282 Check Mark 400
Transgender patients feel welcome at dental offices
By Theresa Pablos
Transgender and gender-nonconforming patients often feel welcome, or at least neutral, when visiting the dental office, according to new study findings in the Journal of the American Dental Association. The same isn't always true when they receive care in other medical settings.
August 26, 2019
2019 08 26 22 01 6108 Transgender Pride Symbol 400
St. Louis-area dentist indicted for $700K in Medicaid fraud
By DrBicuspid.com staff writers
A St. Louis-area dentist has been charged with healthcare fraud for collecting more than $700,000 in Medicaid reimbursements for procedures that were allegedly never performed.
August 22, 2019
2016 09 29 11 39 46 810 Scales Of Justice 400
5 customer service mistakes to avoid
By Dr. Roger P. Levin
You likely wouldn't return to a business that offers bad service, so why would your patients come back if they experienced bad service at your practice? Dr. Roger P. Levin writes that paying attention to your customer service is key He examines five customer service mistakes and how your practice can avoid them.
August 21, 2019
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Do's and don'ts for reactivating patients: Improve patient retention
By Dr. Roger P. Levin
In the past, the loss of patients could be easily overcome by a higher level influx of new patients. For today's dental practices to remain strong, they need to retain a higher level of their patient base, notes Dr. Roger P. Levin. When patients become overdue or inactive, implement a reactivation system, he advises.
August 18, 2019
2016 11 18 14 42 01 206 Practice Success2 400
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