Office Management: Page 106

How practices can best manage inappropriate patient behaviors

By Lisa Knowles, DDS

Dr. Lisa Knowles addresses an important topic: managing -- and addressing -- inappropriate patient behaviors. As Dr. Knowles writes, these situations must be addressed with empathy and directness.

November 14, 2018

MetLife again tops list of large-group dental carriers

By Tony Edwards

DrBicuspid.com brings you an updated list of the top five large-group dental carriers in the U.S. While it is no surprise that MetLife is the first company on the list, four of the five companies saw their total dental premiums drop from 2017 to 2018.

November 13, 2018

DentaQuest again tops J.D. Power's insurance survey

By DrBicuspid.com staff writers

DentaQuest has once again topped J.D. Power's annual consumer survey of dental insurers.

November 12, 2018

Bupivacaine liposome gets 2019 CDT code

By DrBicuspid.com staff writers

The ADA has created a new Code on Dental Procedures and Nomenclature (CDT) for Exparel, a bupivacaine liposome injectable suspension from Pacira Pharmaceuticals.

November 11, 2018

Do's and don'ts for professionalism: Always be professional

By Dr. Roger P. Levin

Your dental office must always project professionalism through every facet of the practice. A professional image will impress your patients and help set a positive tone for their experience in your practice, advises Dr. Roger P. Levin in his latest Practice Success tip.

November 11, 2018

3 states vote to expand Medicaid

By Theresa Pablos

Voters in three U.S. states elected to expand Medicaid benefits in the midterm election on November 6. The expansion will provide healthcare coverage to thousands of more people in Idaho, Nebraska, and Utah, but only beneficiaries in some states will gain access to dental benefits.

November 8, 2018

4 ways a consultant can help grow your practice

By Sally McKenzie

If your practice is growing, there are probably aspects of it you'd like to improve. If your practice is struggling, it can be stressful, and you may not know how to fix the issues. In her latest column, Sally McKenzie offers four ways consultants can help dental practices solve issues and grow.

November 6, 2018

DSOs settle Indiana lawsuit for $5.1M

By DrBicuspid.com staff writers

Dental support organizations (DSO) ImmediaDent and Samson Dental Partners have agreed to pay $5.1 million to settle a legal case with fraud allegations, according to a November 5 report.

November 4, 2018

Do's and don'ts for customer service: Set the bar high

By Dr. Roger P. Levin

Your customer service is being judged not only against other dental and medical practices but also retail stores, restaurants, hotels, and other places patients visit. Go out of your way to increase patient satisfaction and patients will stay active and recommend your practice to others, advises Dr. Roger P. Levin in his latest Practice Success tip.

November 4, 2018

Do's and don'ts for office decor: Create an attractive office

By Dr. Roger P. Levin

Believe or not, the image and appearance of your practice influence your level of case acceptance and patient satisfaction. To ensure that your office is attracting patients and not turning them off, look at your office objectively, advises Dr. Roger P. Levin. Check for worn and outdated furnishings or decor -- and replace everything that detracts from the practice's image as a modern, professional office.

October 28, 2018

Book excerpt: Responsible Dental Ownership

By Alex Zlatin

DrBicuspid.com is pleased to bring you an excerpt from Alex Zlatin's new book Responsible Dental Ownership. Zlatin details the practical challenges any current or future practice owner faces. In this excerpt, he focuses on finding the right place to maximize talent and enthusiasm.

October 25, 2018

Delta Dental of Calif. fires CEO

By DrBicuspid.com staff writers

Delta Dental of California has fired CEO Tony Barth.

October 21, 2018

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