Office Management: Page 119

Cancellations and no-shows: A fee will not fix the problem
By Laura Hatch
Every practice is faced with the issues of patient cancellations and no-shows. Many practices charge patients a fee when they don't show for their appointments, but Laura Hatch, founder of Front Office Rocks, has a different strategy that may lead to better communication with your patients and a fuller schedule.
April 9, 2018
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Kaiser: 10K more dentists needed for U.S. shortage areas
By Tony Edwards
The Kaiser Family Foundation has released the latest data on the number of areas in the U.S. and territories that are considered dental care health professional shortage areas. More than 5,800 such areas require over 10,800 additional dentists to address these care needs.
April 8, 2018
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5 reasons you need job descriptions
By Sally McKenzie
When everyone knows their job responsibilities, it can make for a more efficient, better operating team, writes practice management consultant Sally McKenzie. She offers five practical reasons why taking the time to create and discuss job descriptions with your team will help your practice thrive.
April 4, 2018
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Race, sex affect Medicaid opioid prescription rates
By Lori Roniger
Dentists are writing fewer opioid prescriptions than other practitioners, but prescribing patterns differ by a patient's race, ethnicity, and sex, as well as by provider type. That's according to a new study of Medicaid recipients published in the April issue of the Journal of the American Dental Association.
April 1, 2018
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Do's and don'ts for practice leadership: Become a better leader
By Dr. Roger P. Levin
Efficiency, productivity, and communication are all reflections of your leadership skills. A mismanaged practice is a stressful place to work, but dentists who work to improve their leadership skills can measurably reduce the stress in their practices, Dr. Roger P. Levin advises in his latest Practice Success tip.
April 1, 2018
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3 components to your practice's mission statement
By Jen Butler, MEd
What is your practice's mission? You likely studied and practice dentistry because you want to help people live healthier lives and provide care to the ailing, but have you articulated that to your team and your patients? Practice management consultant Jen Butler suggests one way to get everyone in your practice pulling in the same direction is to create a mission statement that reflects your values.
March 28, 2018
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Do's and don'ts for insurance: Stay on top of insurance participation
By Dr. Roger P. Levin
Practices should review patient insurance participation each year, according to Dr. Roger P. Levin. They should be aware of important data, such as what percentage of total practice collections is generated by insurance and which insurance plans pay the highest and the lowest reimbursement rates. This information will help practices make the best decisions regarding insurance participation.
March 25, 2018
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Delta Dental names new VP
By DrBicuspid.com staff writers
The Delta Dental Plans Association has named Joseph Dill, DDS, MBA, as its vice president of dental science and network strategy.
March 22, 2018
Do's and don'ts for new patients: Improve the new patient experience
By Dr. Roger P. Levin
Ensure that more new patients become loyal, long-term ones by creating a positive initial experience for them. Each aspect of the new patient experience should be planned and scripted for maximum effectiveness, advises Dr. Roger P. Levin in his latest Practice Success tip. Practices that exceed expectations during patient interactions will continue to grow and be successful.
March 18, 2018
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7 ideas to move to higher-reimbursement patients
By Jen Butler, MEd
Is your practice meeting your production and collection goals? Is your schedule full, but your per-hour reimbursement lower than you would like? Practice management consultant Jen Butler has seen clients in this situation and offers seven practical tips to shift your practice to higher-reimbursement patients.
March 15, 2018
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4 ways to create a Starbucks-style experience
By Amol Nirgudkar
What are the four core values of your practice? Amol Nirgudkar of Patient Prism suggests taking a page out of the Starbucks playbook and focusing on these four values: quality, service, ambiance, and culture. He details how you can apply this approach to your practice.
March 14, 2018
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CDC investigates cluster of dentists with lung disease
By Tony Edwards
A March 9 report from the Centers for Disease Control and Prevention (CDC) detailed a cluster of nine cases of idiopathic pulmonary fibrosis among dental personnel treated at one care center in Virginia from 2000 to 2015. Occupational exposure to dental materials may be the culprit behind these cases, the authors speculated.
March 12, 2018
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