Office Management: Page 91

Oral pain center to pay $1M to settle false claims case

By Melissa Busch

A pain treatment center in Wisconsin has agreed to pay $1 million to resolve allegations that it submitted false claims to Medicare and Tricare for oral appliances used to treat temporomandibular joint disorders.

January 19, 2020

Mass. practice charged with Medicaid fraud scheme

By DrBicuspid.com staff writers

Two dentists and an office manager from Massachusetts were arrested and indicted on January 16 for allegedly running a scheme to defraud MassHealth, the Massachusetts Medicaid program.

January 15, 2020

Wis. dental assistant claims fired for pro-Trump comments

By Melissa Busch

A dental assistant in Wisconsin says she was fired when a bad review, claiming her employer had workers who spew racist comments, surfaced on the office's social media. She believes her own pro-President Trump comments on Facebook led to the review and firing, according to news reports.

January 15, 2020

Proper introduction of associate dentist crucial to patient relationships

By Dr. James V. Anderson

If you're considering hiring an associate dentist for your practice, it's important to heed some key advice when making this critical move. Dr. James Anderson explains why a proper introduction of a new associate to your patients is vital and shares tips on how to do so.

January 15, 2020

5 ways to build teamwork into your practice culture

By Mike Monfredi

Teamwork is an essential component of running a successful practice. Cultivating a great team is beneficial for your quality of life at work -- and also your bottom line. Mike Monfredi, the practice manager at Monfredi Family Dentistry, details five ways to build teamwork into your practice culture.

January 14, 2020

Ask the Dentrix Expert: Locating the correct AR number

By Dayna Johnson

This is the first in a new, yearlong series that is designed to help dentists and team members understand their practice management software better. Dayna Johnson, a certified Dentrix trainer and founder of Novonee.com, offers helpful information on locating the correct accounts receivable number.

January 14, 2020

Are you scheduling correctly using the 'and' philosophy?

By Lynne Leggett

The schedule is the heartbeat of the dental practice -- it can either increase or decrease the stress of the team and is vital to meet your daily financial production goal. But is it convenient for your patients to schedule appointments? Dental consultant Lynne Leggett of Victory Dental Management explains how you can manage your schedule to meet your daily goal and make patients happy.

January 13, 2020

Patients, ex-staff wage online war against Wash. dentist

By Melissa Busch

Former patients and employees of a Washington dentist have lit up review sites and social media with scathing reviews and allegations of unprofessionalism, misconduct, discrimination, questionable ethics, and mental abuse, according to a local news story.

January 13, 2020

Podcast: What 2020's code changes mean for your practice

By Kevin Henry

The start of a new year not only meant a change in the calendar but also plenty of changes when it comes to the billing codes used every day in dental practices. In this podcast, Teresa Duncan of Odyssey Management discusses some of the most important dental code changes that you and your team members need to know.

January 12, 2020

Dental assistant sues, says fired for shunning boss' advances

By Melissa Busch

A dental assistant in Illinois has filed a lawsuit against her former employer and his dental practice, claiming she was subjected to racial jokes and was fired after refusing the dentist's sexual advances, according to news reports.

January 9, 2020

Simple, high-impact communication tips to boost your practice

By Lois Banta

The most important aspect of communication today is not what you say to patients and insurance companies but how you say it, notes practice management consultant Lois Banta. She shares some simple yet high-impact tips for communicating with both your patients and insurance companies.

January 6, 2020

Why training is critical for your practice in 2020

By Dana Salisbury

Creating a culture of learning and an empowered team will reduce your stress, increase the longevity of your team, and ultimately increase your patients' experiences in the practice, writes Dana Salisbury of management consulting firm Productive Dentist Academy. She explains why training for your practice is key and offers tips to determine what kind is right for your team.

January 5, 2020

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