Patient Communication: Page 111

Dos and don'ts for management systems
By Dr. Roger P. Levin
Dentists can increase income exponentially by implementing the right systems in their practice. Using reliable, time-tested methods enables the practice to develop into an efficient business with excellent profitability, continual team development, and low stress, according to Dr. Roger P. Levin.
May 31, 2015
2014 02 13 13 44 50 61 Practice Success200x200
This will go on your permanent record
By Richard H. Madow, DDS, and David M. Madow, DDS
It's a constant problem in dental practices -- a patient calls at 10:00 a.m. to cancel their 2:30 p.m. appointment. What do you do? Can the appointment be saved? The Madow Brothers offer a solution to this issue that is good for your patients, your practice, and your revenue.
May 27, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Minn. dental practice warns patients of security breach
By DrBicuspid.com staff writers
A Minnesota dental practice is warning its patients that two laptop computers containing patients' protected health information were recently stolen.
May 18, 2015
Sheri's Solutions: 'I'm not telling you how to do your job ...'
By Dr. Sheri Doniger
In her latest Sheri's Solutions, Dr. Sheri Doniger relates something that has probably come up in your practice also: the patient who complains about treatment. Dr. Doniger relates how her practice handles the occasional patient who seemingly is never satisfied.
May 17, 2015
2015 03 31 16 23 41 686 Doniger Sheri 2015 200
3 ways your practice can benefit from a treatment coordinator
By Sally McKenzie
Are you hearing "no" from patients more than you are hearing "yes"? Practice management consultant Sally McKenzie has an idea that will help you turn those answers around -- hire a treatment coordinator.
May 17, 2015
2014 10 28 15 00 54 287 Mc Kenzie Sally 200
Do's and don'ts for customer service: Turn complaints into quality improvements
By Dr. Roger P. Levin
No matter how hard you and your team try, you will sometimes disappoint patients. Complaints may be unfair, but your reaction must nevertheless be controlled. Think of any criticism as a clue to how you can improve the quality of service you provide, and try not to take it personally, advises Dr. Roger P. Levin.
May 17, 2015
2014 02 13 13 44 50 61 Practice Success200x200
Great Expressions adds DoseSpot e-prescribing
By DrBicuspid.com staff writers
More than 240 Great Expressions Dental Centers have integrated the DoseSpot platform into their practices. This platform allows dentists to e-prescribe controlled and noncontrolled prescriptions to more than 65,000 U.S. pharmacies.
May 14, 2015
Overpriced and crowded?
By Richard H. Madow, DDS, and David M. Madow, DDS
When you're at Starbucks, do you note the price of your beverage and shake your head, wondering how they can charge what they do and still have lines out the door? The Madow Brothers analyze the Starbucks experience and how it can be applied to your practice.
May 12, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
The 4-minute rule of case presentation
By Jay Geier
In his first column for DrBicuspid.com, Scheduling Institute President Jay Geier suggests spending four minutes with each new patient before you begin talking about the treatment plan. You may find the benefits go far beyond your expectations.
May 12, 2015
2015 05 12 15 59 09 147 Geier Jay 200
Confidence is king in dentistry as in sports
By Dave Striegel, PhD
In his first column for DrBicuspid.com, practice consultant Dave Striegel writes of the advantages of having a well-developed routine to help your practice thrive. He advocates mentally rehearsing perfect performance and preparation.
May 11, 2015
2015 05 11 15 36 30 931 Striegel Dave 200
3M Unitek launches interactive training website
By DrBicuspid.com staff writers
3M Unitek has launched 3MUnitekTraining.com, a free interactive training website.
May 10, 2015
Dos and don'ts for case presentation: Present ideal treatment
By Dr. Roger P. Levin
Many dentists have learned to perform comprehensive exams and create equally comprehensive treatment plans for new patients. However, such thoroughness is often absent in relationships with existing patients. You should present ideal treatment to every patient, according Dr. Roger P. Levin.
May 10, 2015
2014 02 13 13 44 50 61 Practice Success200x200
Previous Page
Page 111 of 159
Next Page