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Patient Communication: Page 12
CareQuest Institute warns of at-home dental remedies
By
Amerigo Allegretto
CareQuest Institute for Oral Health is warning about the use of at-home health remedies popularized by social media.
July 14, 2023
Dental Intelligence upgrades automated consent software
By
DrBicuspid.com staff writers
Dental analytics software provider Dental Intelligence has upgraded its software’s automated consent feature.
July 10, 2023
Are dentists popular on TikTok? The answer may surprise you
By
Melissa Busch
Dentists are the fifth most-viewed professional on TikTok, according to a recent study.
July 10, 2023
Do’s and don’ts for upgrading your website
By
Dr. Roger P. Levin
If your website is older than three years, it’s time to evaluate whether it’s a help or a hindrance. These tips from Dr. Roger P. Levin will help you evaluate whether you should upgrade your site and how to do it.
July 10, 2023
Delta Dental highlights survey results
By
Amerigo Allegretto
Delta Dental is highlighting findings from its dental plan consumer satisfaction survey.
June 26, 2023
Do’s and don’ts for contacting overdue patients
By
Dr. Roger P. Levin
Too many practices lose patients because the office fails to reach out to them after a missed appointment.
June 26, 2023
What do dental patients want?
By
Bjarne Bergheim
Advanced technologies not only increase production and efficiency but also ensure patient satisfaction.
June 13, 2023
Is your practice’s social media affecting patient retention?
By
Melissa Busch
More than 8 in 10 patients who switched dentists reported that their dental office’s social media influenced their decision, according to a study.
June 8, 2023
Ooma, NexHealth partner to personalize patient calls
By
DrBicuspid.com staff writers
Communications platform Ooma has partnered with NexHealth to help practices make patient phone calls more personal.
May 23, 2023
Do’s and don’ts for handling dissatisfied patients
By
Dr. Roger P. Levin
No matter how hard you and your team try, you will sometimes disappoint patients. Complaints may be unfair, but your reaction must be positive and controlled, writes Dr. Roger. P. Levin.
May 22, 2023
Do’s and don’ts for controlling the patient experience
By
Dr. Roger P. Levin
Controlling the patient experience can create a better customer service perception than simply having a nice office. All that is involved is putting a few steps in place with the right scripts, writes Dr. Roger. P. Levin.
May 15, 2023
Key Practice Management now offers remote services
By
DrBicuspid.com staff writers
Dental consulting firm Key Practice Management is offering remote dental practice management services to practices across the U.S.
May 5, 2023
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