Patient Communication: Page 13

Do’s and don’ts for customer service

By Dr. Roger P. Levin

You can be the greatest dentist in the world and have the friendliest staff, but if your hours aren’t convenient, patients will go elsewhere. Dr. Roger P. Levin offers tips on how to evaluate and adjust your schedule.

September 11, 2023

Do’s and don’ts for marketing your practice on social media

By Dr. Roger P. Levin

Dr. Roger P. Levin offers tips on what an effective dental social media marketing strategy looks like.

August 21, 2023

Do’s and don’ts for implant case presentation

By Dr. Roger P. Levin

Informing a patient that they need a dental implant can be one of the most difficult conversations to have.

August 14, 2023

8 patient behaviors that dentists hate

By Dr. Teresa Yang

In an excerpt from her new book, Dr. Teresa Yang shares eight patient behaviors that are dentists’ biggest pet peeves.

August 9, 2023

Stop using phone call scripts

By Alex Nottingham, JD, MBA

Instead of using impersonal phone call scripts, have your front desk staff follow these tips.

August 1, 2023

Benco to resell Lasso MD’s software and services

By DrBicuspid.com staff writers

Dental distributor Benco Dental announced it will resell Lasso MD’s patient acquisition software and services.

July 26, 2023

CareQuest Institute warns of at-home dental remedies

By Amerigo Allegretto

CareQuest Institute for Oral Health is warning about the use of at-home health remedies popularized by social media.

July 14, 2023

Dental Intelligence upgrades automated consent software

By DrBicuspid.com staff writers

Dental analytics software provider Dental Intelligence has upgraded its software’s automated consent feature.

July 10, 2023

Are dentists popular on TikTok? The answer may surprise you

By Melissa Busch

Dentists are the fifth most-viewed professional on TikTok, according to a recent study.

July 10, 2023

Do’s and don’ts for upgrading your website

By Dr. Roger P. Levin

If your website is older than three years, it’s time to evaluate whether it’s a help or a hindrance. These tips from Dr. Roger P. Levin will help you evaluate whether you should upgrade your site and how to do it.

July 10, 2023

Delta Dental highlights survey results

By Amerigo Allegretto

Delta Dental is highlighting findings from its dental plan consumer satisfaction survey.

June 26, 2023

Do’s and don’ts for contacting overdue patients

By Dr. Roger P. Levin

Too many practices lose patients because the office fails to reach out to them after a missed appointment.

June 26, 2023

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