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Patient Communication: Page 93
4 ways to keep your patients engaged between visits
By
Bekkah Vidal
Today, one of the most important things you can do is to stay in touch with your patients between their dental appointments. With the internet at your fingertips, you can drive patient engagement in multiple ways, from social media contests to email marketing. Bekkah Vidal of Wpromote offers ways you can keep your patients engaged.
August 17, 2016
20 ways to overdeliver to your patients
By
Jay Geier
A patient-centric practice means more than just saying you're going to go the extra mile for your patients -- it means actually putting this philosophy into practice, according to Scheduling Institute's Jay Geier. Here he offers 20 ideas to help your practice become more patient-centric.
August 16, 2016
Sheri's Solutions: 'So, I don't have to floss?'
By
Dr. Sheri Doniger
Last week dentistry was given a gift, as Dr. Sheri Doniger writes. The news about a lack of evidence behind the practice of flossing spurred discussion about oral healthcare far beyond the dental office. Rather than treating it as bad news about dentistry, Dr. Doniger looks at it as an opportunity to talk about dentistry and proper hygiene techniques.
August 9, 2016
Top 5 things we say to turn off patients
By
Brad Guyton, DDS, MBA, MPH, and Valerie Kendrick, MBA
Sometimes dentists are so focused on giving their patients top-quality care, they forget that the patient doesn't speak their language. Dr. Brad Guyton and Valerie Kendrick came up with a list of the top five things dentists say that inadvertently turn patients away. They offer useful alternatives to help your patients accept needed treatment.
August 8, 2016
Dos and don'ts for customer service: Improve patient satisfaction with patient feedback
By
Dr. Roger P. Levin
Time and again, business leaders are surprised, even shocked, by what customer surveys reveal. Unless yours is a very large practice, you may not be able to justify paying for expert patient satisfaction studies, but there are other, inexpensive techniques you can use to get clear, actionable feedback from the ultimate experts -- your patients.
August 7, 2016
Univision partners with NYU for oral healthcare content
By
DrBicuspid.com staff writers
The New York University (NYU) College of Dentistry has announced a partnership with Univision Communications to provide oral healthcare content for the company's Spanish healthcare website.
August 1, 2016
5 simple tips to improve your practice's processes
By
Lindy Benton
Stuck in a revenue cycle rut? Lost in a process management fog? There's a way to improve your practice's processes, writes Vyne CEO and President Lindy Benton, if you give the business side of your practice the right attention and planning.
July 31, 2016
CareCredit offers online advertising tool kit
By
DrBicuspid.com staff writers
CareCredit has released a new online advertising tool kit for dental practice websites.
July 28, 2016
Why dentists need to think like retailers
By
Jay Geier
Who is at the center of your practice? It's a simple question with a not-so-simple answer when you examine it. The best response, writes Scheduling Institute President Jay Geier, is that your patient should be at the center of your practice. He offers three tips to help you put your patients first and grow your practice.
July 26, 2016
3 principles to avoid the pitfalls in practice ownership
By
Cody Mugleston, DMD
The single scariest day of Dr. Cody Mugleston's professional life was when he purchased his first practice. While he readily admits he made some mistakes along the way, he also has expanded to six offices. Here he offers three principles to help you avoid his mistakes.
July 25, 2016
HIPAA-compliant messaging now available for Dentrix
By
DrBicuspid.com staff writers
A new add-on is available for Henry Schein's Dentrix practice management software that includes HIPAA-compliant messaging.
July 21, 2016
The reason you should keep your junk mail
By
Jay Geier
If you are like most people, marketing mail you receive at your office and your house ends up immediately in the recycling bin. However, there's a better way to look at that mail, writes Scheduling Institute President Jay Geier. Curious? Read on.
July 19, 2016
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