Brad Guyton, DDS, MBA, MPH, and Valerie Kendrick, MBA

Dental Practice
Top 5 things we say to turn off patients
Sometimes dentists are so focused on giving their patients top-quality care, they forget that the patient doesn't speak their language. Dr. Brad Guyton and Valerie Kendrick came up with a list of the top five things dentists say that inadvertently turn patients away. They offer useful alternatives to help your patients accept needed treatment.
August 8, 2016
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Top Stories
Negative Online Review Shutterstock Sorapop Udomsri
Legal Issues
Dentist fined for ‘unprofessional’ responses to patients’ online reviews
A state dental board fined a clinician, ruling that a dentist’s responses to online patient reviews violated patient confidentiality.
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AI
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Smile Design
Dr. Tom Giacobbi on the benefits of cheek retractors
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Legal Issues
Employee accused of conning, stealing from dental practice
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Smile Design
Who plans your aligner cases: You or your software?
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Dentist fined for ‘unprofessional’ responses to patients’ online reviews
By Clark Kauffman
A state dental board fined a clinician, ruling that a dentist’s responses to online patient reviews violated patient confidentiality.
August 28, 2026
Negative Online Review Shutterstock Sorapop Udomsri
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By Conner Ludlow
With all the talk about flashy, futuristic AI capabilities, are we missing practical uses that make a real difference on operations?
August 28, 2026
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Dr. Tom Giacobbi on the benefits of cheek retractors
By DrBicuspid.com staff writers
Do you use retraction devices in your dental practice? If not, you're missing a great aid that can really help, says Dr. Tom Giacobbi.
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Employee accused of conning, stealing from dental practice
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A former employee was arrested for stealing from her dental practice employer.
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Is your aligner software working for you, or are you working for it?
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The truth about dental insurance
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Dental insurance once fueled practice growth, writes Dr. Roger P. Levin. Lower reimbursements and growing complexity are forcing tougher decisions.
August 27, 2026
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Risk management in dentistry: Do you really understand it all?
By Tija Hunter, CDA, EFDA
Risk management goes beyond HIPAA. From emergency planning to fraud prevention, Tija Hunter explains how to build a compliance system.
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Hunter Tija 400
The hidden costs of the dental hiring crisis
By Dr. Vishal Sharma
Dr. Vishal Sharma delineates the hidden costs of dental staff turnover -- retraining and burnout -- and what practices can do.
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Dental hygienist indicted for possession of child abuse material
By Melissa Busch
A decades-long school dental hygienist was arrested for possessing child abuse material.
August 26, 2026
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Do you live in this state? You may have bad breath.
By Ava Barros
Midwesterners in this state are likely to have the worst breath, while residents in this Western state are least likely to have halitosis, reports Action Network.
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Why vibe coding is closing the tech gap in dentistry
By Dr. Ryan Hungate
Vibe coding -- describing what you need in plain language -- could give small dental practices custom-built tools, says Ryan Hungate.
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Ryan Hungate.
Dentist accused of holding woman captive suspended
By Melissa Busch
A dentist arrested for allegedly tasing and firing a gun at a woman while holding her captive has been suspended.
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