Dental Practice: Page 304

Calif. dental board reports phone scams targeting practices

By DrBicuspid.com staff writers

Scam artists posing as Dental Board of California staff are calling practices claiming that offices are under investigation for drug trafficking, according to an advisory sent by the dental board on September 6.

September 8, 2019

Beat dental competitors with defined marketing goals

By Melissa Busch

SAN FRANCISCO - To get a leg up on the competition, dental practices must know their goals, develop objectives that define their overarching visions, and then implement strategies to reach them, according to a presentation at the 2019 ADA FDI World Dental Congress.

September 8, 2019

Do's and don'ts for building value: Create greater value

By Dr. Roger P. Levin

Patients want the best value every time they spend their money. They have been conditioned by retailers to seek deals based on either lower cost or higher value. In response to this new consumer psychology, provide greater value to patients by delivering a superior experience, advises Dr. Roger P. Levin in his latest Practice Success column.

September 8, 2019

Brace yourself: The surgeon general's report is coming

By Theresa Pablos

SAN FRANCISCO - The first U.S. surgeon general's report on oral health in 20 years is coming out in 2020. Top U.S. dental leaders spoke about why the report will be essential reading for all dental professionals at the 2019 ADA FDI World Dental Congress.

September 5, 2019

ADA 2019: Technology use equals more productive dental teams

By Melissa Busch

SAN FRANCISCO - Improved patient engagement and greater productivity at dental practices hinge on embracing new technologies. Bringing new technology into dental practices empowers staff to take more responsibility, which leads to a boost in patient engagement and productivity, according to a presentation at the 2019 ADA FDI World Dental Congress.

September 5, 2019

Video from ADA 2019: Debi Carr on cybersecurity in dentistry

SAN FRANCISCO - What are you doing to protect your dental practice -- and your patients -- from cybersecurity threats? Are you complying with privacy laws such as the Health Insurance Portability and Accountability Act (HIPAA)? DrBicuspid.com caught up with cybersecurity and privacy expert Debi Carr at this week's ADA 2019 meeting.

September 5, 2019

Video from ADA 2019: Linda Harvey on regulation and compliance

SAN FRANCISCO - Chances are, most dentists don't wake up in the morning thinking about regulation and compliance issues. But compliance has become increasingly important, especially as regulations become more complex and more dentists change practices. At this week's ADA 2019 meeting, compliance specialist Linda Harvey spoke with DrBicuspid.com about issues to keep in mind.

September 5, 2019

CVS, Aetna merger upheld by judge

By DrBicuspid.com staff writers

The merger between pharmacy giant CVS and insurer Aetna has been upheld by a U.S. district judge.

September 4, 2019

Top 5 dental benefit issues -- and what to do about them

By Theresa Pablos

SAN FRANCISCO - Chances are your dental school didn't cover dental benefits, but they're still an important part of running a practice. Staff from the ADA Practice Institute discussed common dental benefit issues at this week's 2019 joint ADA and FDI World Dental Federation meeting.

September 4, 2019

Want to improve patient retention? Focus on customer service

By Sally McKenzie

Excellent customer service is an important method of improving your practice's patient retention. Practice management consultant Sally McKenzie notes that improving your customer service doesn't have to cost a lot of money, but it does some investment of time and thought. She offers five ideas to help make your practice more welcoming to your patients.

September 4, 2019

Video from ADMC 2019: Dr. Roy Shelburne on dental consultants

SAN FRANCISCO - How can today's dental practices deal with the many challenges they face? From handling inadequate reimbursement to understanding the future of artificial intelligence in dentistry, sometimes a consultant can help. DrBicuspid.com spoke with Dr. Roy Shelburne of the Academy of Dental Management Consultants (ADMC) at this week's ADMC 2019 meeting about the advantages of working with a dental practice consultant.

September 4, 2019

Northeast Delta Dental names new VP

By DrBicuspid.com staff writers

Northeast Delta Dental has named Joseph Errante, DDS, as its new vice president of provider network and clinical strategies.

September 3, 2019

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