Levin on collections; Hirsch on insurance & dentistry; McKenzie on emergency patients

Dear DrBicuspid Member,

If your practice doesn't collect 99% of fees owed, any gains in production will be compromised. The key to meeting this target is a step-by-step collections system that keeps patient accounts up-to-date, according to Dr. Roger P. Levin.

In the first part of this Second Opinion, Dr. Jason P. Hirsch addressed the confusion surrounding the Patient Protection and Affordable Care Act and dentistry. In the conclusion, he urges practitioners and insurance companies alike to put patients first.

How does your practice react when you receive a call from an emergency patient? Practice management expert Sally McKenzie suggests seeing this as an opportunity for growth. She offers five tips to help you reap the benefits these patients can bring, from a larger patient base to increased production and a more robust bottom line.

Washington healthcare leaders gathered this week for a symposium to improve the state's oral health. More than 100 dentists, physicians, and healthcare experts met as state health officials focus on oral health's connection to overall health. Read Features Editor Donna Domino's article here.

For all the cutting-edge practice advice you are presented, without effective collections your practice is going to suffer. How do you deal with collections and collection issues? How do you turn this issue into a practice builder, rather than having patients seek care elsewhere?

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