Dr. Sheri Doniger

Patient Communication
Sheri's Solutions: 'Who is your dentist?'
In her latest Sheri's Solutions, Dr. Sheri Doniger notes how people tend to forget their dentist's name and relates how her practice helps her patients remember the answer to an all-too-common question, "Who is your dentist?"
May 13, 2014
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Patient Communication
Sheri's Solutions: 'Do you have a minute?'
Has this happened to you? On a recent flight, a flight attendant found out that Dr. Sheri Doniger is a dentist and said to her, "I hate to do this to you, but I have a question." In her latest Sheri's Solutions, Dr. Doniger wonders, if patients have a concern after a dental procedure, why they wouldn't call their dentist? And it's OK to ask a "strange" dentist?
April 14, 2014
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Sheri's Solutions: The $59 initial event
In her latest Sheri's Solutions, Dr. Sheri Doniger spells out her practice's strategy for patients seeking the best deal versus the best dentistry. For her, it starts with communicating with patients and showing them that their time is just as important to us as our time is to them.
April 7, 2014
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Sheri's Solutions: 'Hey, Doc, I need to see you'
Some dentists look at "casual" patients as an issue to be solved. But Dr. Sheri Doniger finds these patients a part of the fabric of a dental practice. She sees these patients as loyal and uncomplaining, even if they do present with major (in our minds) dental issues from time to time.
March 31, 2014
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Sheri's Solutions: Sticker shock
In her latest Sheri's Solutions, Dr. Sheri Doniger uses a "case history" of a woman who waited years for treatment as an example of how to defuse the all-too-common question of "This is going to cost how much?"
March 17, 2014
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Office Management
Sheri's Solutions: 'What is an IFU?'
We all have patients who enjoy telling a good joke or saying something funny, just at the perfect moment. Sometimes it's a ray of sunshine on a bitter cold day in Chicago, lending levity to a procedure that may cause fear in some patients. Others may consider this an annoyance, but Dr. Sheri Doniger never finds humor an annoyance.
March 10, 2014
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Sheri's Solutions: The 'new' piece of equipment
When it is finally time to replace or add equipment, how can you ensure that you know all that you need to know about it until you actually try to use it? Always ask for instructions, even if you think you know how it works, Dr. Sheri Doniger advises.
March 3, 2014
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Sheri's Solutions: Emergencies on a snow day
When there are days with 8 inches of snow and a two-hour commute from one side of the city to another, for the safety of the patients and your team, the office sometimes does need to close down and elective procedures rescheduled, according to Dr. Sheri Doniger. Emergency treatments are another story, however.
February 9, 2014
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Sheri's Solutions: When Chicago becomes Siberia, patients still show up
A windchill of -30° F has caused delays in public transit and air travel, but it didn't stop a full schedule of patients from showing up as scheduled at Dr. Sheri Doniger's office near Chicago. In her latest column, she looks at the challenges and opportunities of this arctic winter.
February 4, 2014
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Office Management
Sheri's Solutions: The Three Stooges
In her latest Sheri's Solutions, Dr. Sheri Doniger, relates an unexpected experience of how not to address your staff and what respect means to every member of your team.
January 20, 2014
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Top Stories
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