Dr. Sheri Doniger[email protected]Patient CommunicationSheri's Solutions: The patient exit interviewWhen patients leave a practice, how can you find out why they left? In a perfect world, a patient exit interview would be ideal, but, as Dr. Sheri Doniger notes in her latest column, sometimes you may never know why patients decide to leave.January 9, 2014HomeSheri's Solutions: Deck the officeHow do you celebrate the holidays at your practice? It's a festive time. Everyone is celebrating the season, and don't feel you should be immune or empty of holiday cheer due to the professional nature of your practice. We are, after all, people in addition to being professionals, Dr. Sheri Doniger explains.December 22, 2013HomeSheri's Solutions: Power brushes can increase dental investmentNo longer just for patients with dexterity issues, power brushes can offer a powerful incentive to and reminder for patients, according to Dr. Sheri Doniger.December 17, 2013Dental EducationSheri's Solutions: Integration of careWhen do you call a patient's medical physician? Contacting a patient's medical providers is a prudent protocol, and the circle of care is more comprehensive when other healthcare providers are included in your patient's treatment, according to Dr. Sheri Doniger.December 8, 2013Dental EducationSheri's Solutions: 'You upset the wrong person'Have you ever "fired" a patient? How do you handle patients who consistently cancel their appointments or are no-shows? Dr. Sheri Doniger describes how she handled one such patient at her practice, and what you need to consider when terminating the professional relationship with a patient.December 2, 2013MarketingSheri's Solutions: Do you do video?Are you considering adding video to your practice's bag of social media tricks? So has Dr. Sheri Doniger. She sees online video as basically free advertising for a dental practice, but there are a few things you need to consider before getting started.November 14, 2013Dental EducationSheri's Solutions: Handling job interview cancellationsWhat do you do about job applicants who are no-shows for their interview? Dr. Sheri Doniger explains why the mere act of failing to show up for an interview may actually be a blessing in disguise for your practice.October 29, 2013Dental EducationSheri's Solutions: From prunes to practice reinventionDo your patients think of your dental practice as a prune, when you'd rather be thought of as a dried plum? Dr. Sheri Doniger talks about the importance of perception and the need for practice reinvention in this edition of Sheri's Solutions.October 20, 2013Dental EducationSheri's Solutions: 'Why don't they come back?'Patients leave a dental practice for all sorts of reasons -- even when you think the relationship is going just fine. So what can you do to make sure it doesn't happen? Dr. Sheri Doniger has some suggestions.October 2, 2013Dental EducationSheri's Solutions: The walk-in patientIt was the end of the day on a recent Saturday when an elderly gentleman from the neighborhood became Dr. Sheri Doniger's first walk-in patient. But his visit offered some unique challenges, and she is still trying to figure out what she might have done differently.September 9, 2013Previous PagePage 7 of 15Next PageTop StoriesLegal IssuesDentist accused of drug deal near his office enters pleaA dentist entangled in a 2023 fatal hit-and-run case has pleaded not guilty in a separate case in which he allegedly was involved in a drug deal near his dental office.FluorideWhat’s stopping kids from getting fluoride at well visits?Oral-Systemic LinkWhen it comes to smoking, teeth don’t liePodcastsPodcast: The keys to transforming patient relationships in dentistryRegulatory UpdatesOpinion: Why advocacy in dentistry matters