Dr. Sheri Doniger[email protected]Patient CommunicationSheri's Solutions: Cellphone serenadeIn her latest Sheri's Solutions, Dr. Sheri Doniger looks for solutions, or at least a change, from her patients' cellphones ringing and buzzing during an appointment. While this has become all too common, interruptions can be startling at times and may disrupt a procedure.January 13, 2015Patient CommunicationSheri's Solutions: MacGyver tapeIn her latest Sheri's Solutions, Dr. Sheri Doniger recalls a recent patient visit in which she was able to build a connection by explaining what common dental terms mean. If patients hear "plumber's tape" for instance, they are likely to wonder what kind of product you are using.December 7, 2014Patient CommunicationSheri's Solutions: Recipe chatAs Dr. Sheri Doniger relates in her latest Sheri's Solutions, the conversation that goes on between dentist, staff, and patient doesn't have to be related to sports or news. Sometimes, especially around the holidays, talking about recipes and cooking is the way to build your relationships.November 25, 2014Patient CommunicationSheri's Solutions: 'Do you really need to know what I am taking?'In her latest Sheri's Solutions, Dr. Sheri Doniger highlights the importance of talking with patients at every visit about every medication they are taking. She notes that patients won't always remember all their medications unless you ask.September 30, 2014Patient CommunicationSheri's Solutions: The invitationIn her latest Sheri's Solutions, Dr. Sheri Doniger discusses how to make potential new patients feel welcome. She notes that when patients feel as if they received an invitation to our practices, they feel as if they are joining a family of patients rather than becoming a number.August 14, 2014Patient CommunicationSheri's Solutions: 'The reason I left was ...'In her latest Sheri's Solutions, Dr. Sheri Doniger explores a situation you are no doubt familiar with: why patients leave a practice. Some explanations make perfect sense, while others are a little more complicated, she writes.August 5, 2014InsuranceSheri's Solutions: Sorry, we don't take your 'insurance'In her latest Sheri's Solutions, Dr. Sheri Doniger asks how you handle the oft-asked question of "Do you take my insurance?" While seemingly a straightforward question, the answer involves preparation and important practice management decisions.July 13, 2014Patient CommunicationSheri's Solutions: 'I know I need to see you, but ...'In her latest Sheri's Solutions, Dr. Sheri Doniger asks how many times you've heard, "I know I need to see you, but ..." when you unexpectedly run into patients. She writes that the situation is a problem of the ages for dentistry and offers some advice.June 23, 2014Patient CommunicationSheri's Solutions: 'We have unlimited insurance!'How many times have you had patients tell you they have "unlimited" insurance? And how often does that turn out to be not quite the case? In her latest Sheri's Solutions, Dr. Sheri Doniger relates an example of this from her own practice and how her practice handles these instances.June 10, 2014HomeSheri's Solutions: 'What about this journal, Doctor?'It's spring and time to do some office spring cleaning, Dr. Sheri Doniger notes in her latest column. She explains why spring cleaning everything from old journals and magazines to outdated electronic equipment is both a necessity and a catharsis.June 2, 2014Previous PagePage 5 of 15Next PageTop StoriesLegal IssuesDentist accused of drug deal near his office enters pleaA dentist entangled in a 2023 fatal hit-and-run case has pleaded not guilty in a separate case in which he allegedly was involved in a drug deal near his dental office.FluorideWhat’s stopping kids from getting fluoride at well visits?Oral-Systemic LinkWhen it comes to smoking, teeth don’t liePodcastsPodcast: The keys to transforming patient relationships in dentistryRegulatory UpdatesOpinion: Why advocacy in dentistry matters
