Dr. Roger P. Levin[email protected]Dental PracticeDo's and don'ts for customer servicePatients will recommend your practice only when you provide them with a great experience. By exceeding patients' expectations during interactions, you put your practice in the best position to generate word-of-mouth referrals, writes Dr. Roger P. Levin.May 1, 2022Dental PracticeDo's and don'ts for patient feedbackMany dentists and teams have only a vague notion of how patients truly feel about their practices. Without specific data, patient satisfaction is difficult to gauge, writes Dr. Roger P. Levin.April 24, 2022Dental PracticeDental Practice Made Simple: Why patients decline treatmentThe No. 1 reason why patients decline treatment is price, said Dr. Roger P. Levin in the latest episode of Dental Practice Made Simple. But the holdup may not necessarily be the fee as much as how they have to pay for it.April 21, 2022Dental PracticeDo's and don'ts for the practice visionThe practice vision enables a dental practice to clearly focus on its objectives. It maps out a clear direction for your practice over the next three years so that the doctor and the team can enjoy the highest levels of satisfaction, writes Dr. Roger P. Levin.April 17, 2022MalpracticeHow many millions will your practice lose?Malpractice lawsuit? Patient who wants a refund? Team member who embezzled money? It's not the negative events that will cost your practice millions of dollars, writes Dr. Roger P. Levin. It's the things you don't do. Levin shares three tips to help prevent you from losing millions.April 11, 2022Dental PracticeDo's and don'ts for brandingFactors that make your practice special and unique are known as your competitive advantages, and they help determine your practice's brand. They are a powerful way to convince patients in your community that your office is their best choice, writes Dr. Roger P. Levin.April 10, 2022Dental PracticeDo's and don'ts for having a good attitudeDentists have bad days sometimes, but they need to exercise good self-control at the office, keeping negative feelings to themselves. Otherwise, the experience of everyone at the practice -- patients as well as staff -- will be less than pleasant, writes Dr. Roger P. Levin.April 3, 2022Dental PracticeDo's and don'ts for customer feedbackIs your practice providing excellent customer service to patients? The only way to answer this question accurately is to ask your patients, writes Dr. Roger P. Levin in his latest Practice Success tip.March 27, 2022Dental PracticeDo's and don'ts for stress managementThe major cause of stress in most practices is not "difficult" patients. It's outdated, undocumented, or improperly used practice management systems, writes Dr. Roger P. Levin in his latest Practice Success tip.March 20, 2022Dental PracticeIs your team accountable?Do you have a culture of accountability? Dr. Roger P. Levin offers six practical tips for ensuring people in your practice do what needs to be done, when it needs to be done, and exactly how it should be done in order to achieve the expected result.March 16, 2022Previous PagePage 25 of 100Next PageTop StoriesLegal IssuesDentist accused of assaulting minor hit with more chargesNew charges were filed against a dentist accused of supplying a high schooler with drugs and alcohol and assaulting her multiple times.Orofacial PainOuch! There may not be enough oral pain specialistsInsuranceWhy your RCM strategy is your biggest financial liabilityDental PracticeDental fear: What every dentist and team member must knowDental PracticeWhat needs to happen for more dentists to participate in Medicare