Dr. Roger P. Levin[email protected]Dental PracticeDo's and don'ts for the front desk team: Keep cool under fireThere will be times when you have to interact with unhappy patients. They may be upset because they had to wait, their bill is wrong, or the practice doesn't accept their insurance. In the face of adversity, you must respond in a calm, reassuring manner, advises Dr. Roger P. Levin in his latest Practice Success tip.March 26, 2017Dental PracticeDo's and don'ts for the office manager: Be inclusiveAs the office manager, you need to build a cohesive team. You can't let petty rivalries and grievances split staff members into factions. You have to set the example by not playing favorites and going out of your way to include everyone in practice activities, writes Dr. Roger P. Levin.March 19, 2017Dental HygieneDo's and don'ts for the hygienist: Create awareness of elective servicesMany patients have no idea about the full range of services, especially cosmetic procedures, provided by your practice -- unless you tell them. If you don't talk about cosmetic dentistry, how can you expect patients to be interested? After all, hygienists spend more time with patients than anyone else in the office, notes Dr. Roger P. Levin in his latest Practice Success tip.March 12, 2017Dental PracticeDo's and don'ts for the marketing coordinator: Use a marketing calendarDo you have a handle on your promotions for the year? Have you started work on practice events for the spring and summer? Use a marketing calendar to help plan your events for the entire year, Dr. Roger P. Levin advises in his latest Practice Success tip. It's a simple tool, but it can have a big impact on your practice.March 5, 2017Dental PracticeDo's and don'ts for team leadership: Master this surprising leadership techniqueEveryone enjoys a pleasant surprise. This goes for members of your practice team as well. So to create a positive impression on them, motivate them, or make them want to please you with their job performance, surprise them! Say, do, or give something unexpected and you, too, may be surprised -- at how effective this simple leadership technique can be, according to Dr. Roger P. Levin.February 26, 2017Dental PracticeDo's and don'ts for patient marketing: Ask for patient testimonials and reviewsTreat patients well, in terms of both clinical care and customer service, and they'll have good things to say about you. Ask them to write a testimonial or online review, and you'll soon have excellent word-of-mouth advertising to help you achieve greater practice success, Dr. Roger P. Levin writes in his latest Practice Success tip.February 19, 2017Practice SalesDo's and don'ts for case presentation: Get over negative feelings about 'selling' treatmentIf you hesitate to urge patients to accept treatment that you believe is in their best interest, you may be confusing selling with service. Motivating patients to "do the right thing" for the sake of having a healthy smile is NOT selling. It's good dentistry, even though it also results in increased production, Dr. Roger P. Levin notes in his latest Practice Success tip.February 12, 2017Dental PracticeDo's and don'ts for practice growth: Does a second office make sense?Many dentists think about opening a satellite office at some point in their career. Before you make such a move, come up with a realistic idea of what it will take to achieve the intended results, Dr. Roger P. Levin advises in his latest Practice Success tip.February 5, 2017Dental PracticeDo's and don'ts for community outreach: Provide free dental services to the underservedIn virtually every community, there are individuals who are unable to get proper oral healthcare, and they need the skilled dental care that you and your team are able to provide. By setting aside time to use that expertise on behalf of neighbors in need, you can become a community service hero. You and your staff will experience a deep sense of satisfaction, and you'll earn an excellent reputation among prospective patients, according to Dr. Roger P. Levin.January 29, 2017Dental Practice43 Rules: Rule No. 6 -- Implement a follow-up processIn his recent book, 43 Rules to Increase Practice Production, Dr. Roger P. Levin shares recommendations for achieving greater practice success in the new, more challenging dental economy. In the sixth excerpt, he focuses on a practical follow-up process.January 26, 2017Previous PagePage 55 of 98Next PageTop StoriesLegal IssuesIowa dentist, charged with incompetence, surrenders licenseA central Iowa dentist agreed to surrender her license after being charged with professional incompetence in the case of a patient who lost six teeth.PediatricsBreastfeeding may not be a risk factor for caries, but these areDental HygieneDental endoscopy: A hygienist's perspective on transforming periodontal careOrofacial Pain1st known case of high blood pressure drug-induced toothacheOrofacial Pain3D bioprinting may help heal trigeminal nerve damage
