Dr. Roger P. Levin[email protected]Dental PracticeDo's and don'ts for scripting: The power of positive communicationGoing to the dentist will never make anybody's top 10 list of fun activities. Yet, there's much you can do to put callers, visitors, and patients in the right frame of mind about your practice, according to Dr. Roger P. Levin. Using the right words and saying them in the right way can turn a potentially negative interaction into a positive experience.May 28, 2017Dental PracticeDo's and don'ts for increasing production: Promote cosmetic dentistrySpring and summer are great times to promote cosmetic dentistry. Most people will be attending graduations, weddings, reunions, and family gatherings. They want to look their best, especially if it's an important event. Dr. Roger P. Levin offers his tips on how to promote your cosmetic dentistry services in his latest Practice Success tip.May 21, 2017Dental PracticeDo's and don'ts for the scheduling coordinator: Reactivate inactive patientsMany patients slip through the proverbial cracks. They cancel. They postpone. They fail to show. And then they don't reschedule. The practice gets busy and forgets about these patients, and, suddenly, they have become inactive. In his latest Practice Success tip, Dr. Roger P. Levin shares his tips for reactivating these patients.May 14, 2017Dental PracticeIs good customer service hurting your practice?Most practices have good customer service, but good is no longer good enough, Dr. Roger P. Levin notes. In the first of a new series focusing on this important aspect of patient growth, he writes that you need to provide great customer service to stand out in today's crowded dental field.May 10, 2017Dental PracticeDo's and don'ts for the office manager: Get ready for summerFor many practices, summer is the busiest time of the year. Take some time to review the patient schedule for the next three months. Check employees' vacation schedules to make sure you have adequate coverage. In his latest Practice Success tip, Dr. Roger P. Levin offers these and other tips for getting your practice ready for summer.May 7, 2017Dental PracticeDo's and don'ts for team building: Make it about something biggerMost people want to believe their job is more than just a paycheck. Fortunately, this is a little easier to do in dentistry than in other professions. After all, dentistry improves people's quality of life. As the practice owner, you need to appeal to that sense of higher calling in your team by emphasizing the power of dentistry to change people's lives, according to Dr.&Roger P. Levin.April 30, 2017Dental PracticeDo's and don'ts for practice management: Measure, measure, measure"What gets measured gets done" said business guru Peter Drucker. By tracking performance, you'll know where your practice is performing well and what areas should be targeted for improvement, Dr. Roger P. Levin notes in his latest Practice Success tip. If you don't measure performance, you're just operating in the dark.April 23, 2017Dental PracticeDo's and don'ts for financial management: Where does the money go?The Levin Group target for general practice overhead is 59%, but most practices are at 75%, according to recent data. That's a huge difference. Reducing high overhead by even percentage points can yield significant savings to practices, according to Dr. Roger P. Levin. In his latest Practice Success tip, he offers tips on how to track where your money goes and reduce overhead.April 16, 2017Dental PracticeDo's and don'ts for leadership: Bring your 'A' game to the practice every dayIf your practice were a basketball team, you would be both the head coach and the star player. As such, you've got to motivate your staff members with your words and also your actions, advises Dr. Roger P. Levin. Your team, consciously and unconsciously, will model their attitude and behavior based on your example.April 9, 2017Dental PracticeDo's and don'ts for customer service: Good isn't good enoughMost practices provide good customer service, but that's no longer good enough. To stand out in a crowded field, you have to deliver great customer service, according to Dr. Roger P. Levin. Every interaction must be viewed as an opportunity to WOW patients.April 2, 2017Previous PagePage 54 of 98Next PageTop StoriesLegal IssuesDentist arrested for criminal conductA dentist was arrested on October 9 and arraigned for criminal conduct.Imaging SystemsThe most reliable dentures may start with this scannerSmile DesignClinical tip: Adopt digital technology and communicate effectivelyPrivacyOpinion: Why dentists should prioritize open dataPediatricsKid hospitalized for not eating, drinking after dental surgery