Dr. Roger P. Levin

Dental Practice
Do's and don'ts for leadership: Bring your 'A' game to the practice every day
If your practice were a basketball team, you would be both the head coach and the star player. As such, you've got to motivate your staff members with your words and also your actions, advises Dr. Roger P. Levin. Your team, consciously and unconsciously, will model their attitude and behavior based on your example.
April 9, 2017
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
Do's and don'ts for customer service: Good isn't good enough
Most practices provide good customer service, but that's no longer good enough. To stand out in a crowded field, you have to deliver great customer service, according to Dr. Roger P. Levin. Every interaction must be viewed as an opportunity to WOW patients.
April 2, 2017
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
Do's and don'ts for the front desk team: Keep cool under fire
There will be times when you have to interact with unhappy patients. They may be upset because they had to wait, their bill is wrong, or the practice doesn't accept their insurance. In the face of adversity, you must respond in a calm, reassuring manner, advises Dr. Roger P. Levin in his latest Practice Success tip.
March 26, 2017
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
Do's and don'ts for the office manager: Be inclusive
As the office manager, you need to build a cohesive team. You can't let petty rivalries and grievances split staff members into factions. You have to set the example by not playing favorites and going out of your way to include everyone in practice activities, writes Dr. Roger P. Levin.
March 19, 2017
2016 11 18 14 42 01 206 Practice Success2 400
Dental Hygiene
Do's and don'ts for the hygienist: Create awareness of elective services
Many patients have no idea about the full range of services, especially cosmetic procedures, provided by your practice -- unless you tell them. If you don't talk about cosmetic dentistry, how can you expect patients to be interested? After all, hygienists spend more time with patients than anyone else in the office, notes Dr. Roger P. Levin in his latest Practice Success tip.
March 12, 2017
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
Do's and don'ts for the marketing coordinator: Use a marketing calendar
Do you have a handle on your promotions for the year? Have you started work on practice events for the spring and summer? Use a marketing calendar to help plan your events for the entire year, Dr. Roger P. Levin advises in his latest Practice Success tip. It's a simple tool, but it can have a big impact on your practice.
March 5, 2017
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
Do's and don'ts for team leadership: Master this surprising leadership technique
Everyone enjoys a pleasant surprise. This goes for members of your practice team as well. So to create a positive impression on them, motivate them, or make them want to please you with their job performance, surprise them! Say, do, or give something unexpected and you, too, may be surprised -- at how effective this simple leadership technique can be, according to Dr. Roger P. Levin.
February 26, 2017
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
Do's and don'ts for patient marketing: Ask for patient testimonials and reviews
Treat patients well, in terms of both clinical care and customer service, and they'll have good things to say about you. Ask them to write a testimonial or online review, and you'll soon have excellent word-of-mouth advertising to help you achieve greater practice success, Dr. Roger P. Levin writes in his latest Practice Success tip.
February 19, 2017
2016 11 18 14 42 01 206 Practice Success2 400
Practice Sales
Do's and don'ts for case presentation: Get over negative feelings about 'selling' treatment
If you hesitate to urge patients to accept treatment that you believe is in their best interest, you may be confusing selling with service. Motivating patients to "do the right thing" for the sake of having a healthy smile is NOT selling. It's good dentistry, even though it also results in increased production, Dr. Roger P. Levin notes in his latest Practice Success tip.
February 12, 2017
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
Do's and don'ts for practice growth: Does a second office make sense?
Many dentists think about opening a satellite office at some point in their career. Before you make such a move, come up with a realistic idea of what it will take to achieve the intended results, Dr. Roger P. Levin advises in his latest Practice Success tip.
February 5, 2017
2016 11 18 14 42 01 206 Practice Success2 400
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