Dr. Roger P. Levin[email protected]Dental PracticeDos and don'ts for staff development: Cross-train team membersYou've probably experienced those high-stress days when an important member of your team goes on vacation, suddenly gets sick, or even quits. You may have also had to limit your productivity and lose income as a result. To avoid experiencing hardships when these absences inevitably occur, Dr. Roger P. Levin recommends cross-training your team members.December 6, 2015Dental PracticeDos and don'ts for marketing: Increase production with relationship marketingThe key to increasing production is to create and maintain strong relationships with patients, so that when you present treatment they're inclined to take your advice. This approach, known as relationship marketing, happens to be a perfect match for dental practices, writes Dr. Roger P. Levin in his latest Practice Success tip.November 29, 2015Dental PracticeDos and don'ts for communication: Become fluent in body languageSocial media, online shopping, and many other aspects of modern life have greatly reduced the amount of actual face-to-face contact between people. What someone is thinking or feeling is often communicated not in words but in body language. Your work as a dentist puts you in direct personal contact with patients, so you should learn to read what their bodies are telling you, notes Dr. Roger P. Levin.November 22, 2015Dental PracticeDo's and don'ts for practice management: Plan for disaster recoveryWhen it comes to events that can completely disrupt the work of your practice, you should hope for the best and plan for the worst. Like buying insurance, the time and effort you invest in recovery planning may seem wasted if disaster doesn't strike -- but with so much at stake, it's better to be safe than sorry, writes Dr. Roger P. Levin.November 15, 2015Dental PracticeTransitions: How to know you're not ready for an associateDr. Roger P. Levin is often asked the question of whether a practice is ready to add an associate. Surprisingly, the answer may be no. In his latest practice transitions column, Dr. Levin explains why other solutions may be more appropriate.November 11, 2015Dental PracticeDos and don'ts for patient satisfaction: Ask for patient feedbackYou may think you already know how patients feel about your practice and that, if they have something on their minds, they'll tell you. But the only real way to find out what patients think is to ask them -- in conversation or with a simple questionnaire, according to Dr. Roger P. Levin.November 8, 2015Dental PracticeDos and don'ts for team leadership: Express your appreciationAs the leader of your practice, you can improve team performance measurably by expressing your appreciation. With a steady stream of "thank yous" and compliments for staff efforts, you'll reinforce their good habits and inspire them to do even better, according to Dr. Roger P. Levin.November 1, 2015Dental PracticeDos and don'ts for marketing: Implement 15 ongoing strategiesInternal marketing, which focuses on generating new patient referrals from your current patients, is far more cost-effective than external marketing. Encouraging patients to make referrals requires no expensive outreach. With the right strategies, you should be able to get at least one referral every year from 40% to 60% of your current patients, according to Dr. Roger P. Levin.October 25, 2015Dental PracticePractice turnaround: Will success occur automatically?What do you do when your practice income doesn't keep pace with your expenses? In this case study excerpt from his recent book, Practice Turnaround: Succeeding in the New Dental Economy, Dr. Roger P. Levin illustrates how a struggling dental practice can turn the financial situation around.October 22, 2015Dental PracticeDos and don'ts for financial management: Cost cuttingOut-of-control expenses reduce your income and can even delay your retirement, but a certain amount of judicious spending will actually stimulate growth, according to Dr. Roger P. Levin. Investing in internal marketing or customer service upgrades can pay off in the form of more and happier patients.October 18, 2015Previous PagePage 62 of 97Next PageTop StoriesLegal IssuesDentist will not be charged for patient’s deathCriminal charges will not be filed against a dentist who retired after a patient became unresponsive while under sedation for tooth extractions and later died.PodcastsPodcast: A big dental compact step taken, and what it could meanPeriodonticsHyaluronic acid may benefit patients with gum diseaseLegal IssuesEye-rolling dental therapist leads to cash settlementSponsor ContentJoin Us