David R. Brown, DDS[email protected]Patient CommunicationAhead of the curve: Modern tools for an excellent patient experienceCommunication in a busy dental office is vital -- both for a team's efficiency and the patient experience. The more smoothly a practice runs and the more productive its employees are, the greater the quality of service provided to patients, according to Dr. David R. Brown. He shares some technologies and tools designed to help practices function smoothly.May 21, 2014Page 1 of 1Top StoriesLegal IssuesDentist fined for ‘unprofessional’ responses to patients’ online reviewsA state dental board fined a clinician, ruling that a dentist’s responses to online patient reviews violated patient confidentiality.AIWhat could a digital co-worker actually do in a dental practice?Smile DesignDr. Tom Giacobbi on the benefits of cheek retractorsLegal IssuesEmployee accused of conning, stealing from dental practiceSmile DesignWho plans your aligner cases: You or your software?