Stuart Briefer[email protected]Office ManagementHow well-trained is your front desk to handle a new patient call?In his first column for DrBicuspid.com, practice management consultant Stuart Briefer asks if you are getting enough data from new patients who call your practice. He advocates a well-designed call sheet to help your staff obtain the necessary information.April 19, 2015Page 1 of 1Top StoriesLegal IssuesDentist enters plea, avoiding trialA dentist sidesteps trial with a no-contest plea.Wellness401(k) or a defined benefit plan: What dentists should know before choosingOffice ManagementShipshape and smile-ready: What we've been missing in the dental practicePatient CommunicationDr. Tom Giacobbi: In-office, virtual, or AI ... who should answer your phones?Dental SpecialtiesThose aren’t baseballs: A N.Y. homeowner uncovers a mastodon jaw