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Jay Geier

[email protected]
Dental Practice
Practice success isn't always in the numbers
The start of the holiday season is a good time for reflection, and the new year is a great opportunity to start fresh. One of the biggest changes you can make for your practice's success in 2016 begins with you. In his latest column, Jay Geier of the Scheduling Institute offers practical advice to take control of your practice's success.
December 1, 2015
2015 05 12 15 59 09 147 Geier Jay 200
Dental Practice
Ten hut! Taking a page out of the military handbook
"Be all that you can be" is more than just a catchy slogan. As Scheduling Institute President Jay Geier writes, it means having the leadership and passion to help your team members grow and exceed their hidden potential.
November 16, 2015
2015 05 12 15 59 09 147 Geier Jay 200
Dental Practice
4 things that prevent your patients from referring
A referral is the greatest compliment one of your patients can give your practice and a great way to grow your practice. So, Scheduling Institute President Jay Geier asks, if your referral numbers are not where you want them to be, what are you doing to improve them?
October 26, 2015
2015 05 12 15 59 09 147 Geier Jay 200
Dental Practice
Focus on the decision-makers
Research shows that women drive both healthcare- and household-spending decisions. For your practice to thrive, you need to be aware of and provide for this important group of patients, writes Scheduling Institute President Jay Geier.
October 12, 2015
2015 05 12 15 59 09 147 Geier Jay 200
Dental Practice
Can changing your morning routine change your practice?
Changing your morning routine has nothing to do with where you get coffee. As Scheduling Institute President Jay Geier writes, it has to do with taking care of business before you get to the office, so you can be fully present and engaged with your patients and staff.
September 28, 2015
2015 05 12 15 59 09 147 Geier Jay 200
Dental Practice
4 tips to jump-start your exit strategy
Everyone has days that feel as if they last forever, but the reality is you aren't going to be able to practice dentistry forever. As Scheduling Institute President Jay Geier writes, just hoping to have enough to retire isn't a good strategy. He offers four tips to get you started and inspired.
September 14, 2015
2015 05 12 15 59 09 147 Geier Jay 200
Dental Practice
3 tips for a more patient-centric practice
To become a more patient-centric practice, you need to start name calling, hiding your refreshments, and not introducing yourself, according to Scheduling Institute President Jay Geier. You probably think he's joking. Well, he's not and offers three pieces of advice that will allow you to impress patients and increase your referrals.
August 31, 2015
2015 05 12 15 59 09 147 Geier Jay 200
Dental Practice
Setting your target destinations
It's easy to become preoccupied with day-to-day matters while running a practice. Scheduling Institute President Jay Geier suggests that, occasionally, taking a step back and examining your priorities and the big picture are necessary. As he writes, if you don't have a destination in mind, you'll never get there.
August 17, 2015
2015 05 12 15 59 09 147 Geier Jay 200
Dental Practice
6 easy ways to create an efficient front desk
What percentage of phone calls to your practice go to voicemail during business hours? The number of calls that go unanswered is probably higher than you think, writes Jay Geier, president of the Scheduling Institute. He offers six easy ways to decrease that number of unanswered calls and increase the number of new patients.
August 3, 2015
2015 05 12 15 59 09 147 Geier Jay 200
Dental Practice
A competitive nature is not a winning nature
When your practice is having a down week, do you think about what you can cut back or what you and your team can do better? Scheduling Institute President Jay Geier suggests the latter option and offers some ideas to help you find your creative nature.
July 21, 2015
2015 05 12 15 59 09 147 Geier Jay 200
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Top Stories
A wood gavel rests on top of several $100 bills.
Privacy
Dentist to pay to settle U.S. privacy allegations
A dentist accused of failing to provide timely access to a patient’s protected health information has agreed to settle the case.
Glowing blue padlock with a shield, symbolizing cybersecurity.
Privacy
Critical cybersecurity questions you must ask before buying a dental practice
Headshot of Dr. Roger P. Levin, founder and CEO of Levin Group.
Office Management
Do’s and don’ts for improving practice production
Cover image of The DrBicuspid.com Podcast, featuring a masked cartoon dentist, a microphone, and sound wave graphics.
Podcasts
Should your dental practice surcharge credit cards? A CPA discusses cutting processing fees.
A man hangs his head down, with his hands behind his back, as he appears before a judge.
Legal Issues
Dentist enters plea, avoiding trial
More in Home
Black and white gets the job done. Color gets you dental patient referrals.
By Dr. Ann D. Miller
Dental patient referrals come from hospitality, not just service. Find out how to add color to your practice.
September 25, 2026
An older man smiles while looking into a mirror. He is looking at his new smile. A woman dentist sits next to him.
Dentist disciplined after patient swallows dental file
By Melissa Busch
A dentist reportedly skipped one protective step during a root canal, leading to state discipline.
September 24, 2026
Close-up of a woman's hands holding a pen. The image represents an executive board of people.
How much ibuprofen is too much? Tom Viola on dentistry's most common pain medication question.
By Kevin Henry
Tom Viola, RPh, breaks down a new combo pain reliever's dosing and addresses dentistry's ongoing "how much is too much" debate.
September 24, 2026
The DrBicuspid.com Podcast cover image featuring a masked cartoon dentist, a microphone, and sound wave graphics.
Dr. Tom Giacobbi reveals what he wished he knew as a young dentist
By DrBicuspid.com staff writers
Dr. Tom Giacobbi shares three pieces of advice he wishes he had known when he was launching his practice.
September 24, 2026
Promotional image of the Just A Minute, Doc, YouTube series with Dr. Tom Giacobbi.
Phage therapy may show promise against periodontal disease bacteria
By Karie Neeley Anderson
Could using a virus to attack periodontal bacteria effectively fight gum disease?
September 24, 2026
3D scientific illustration of bacteria and viral particles on teeth.
Where dentists stand on antibiotics for arthroplasty patients
By Melissa Busch
Dentists and surgeons appear to be divided on antibiotic protection for joint replacement patients undergoing dental work.
September 24, 2026
Green-and-white antibiotic capsules, tablets, syringes, and medication bottles arranged around an Antibiotics document.
What you need to know about the cleanliness of your dental unit waterlines
By Kevin Henry
In this DrBicuspid.com Podcast episode, learn what happens inside dental waterlines and why consistency is critical.
September 24, 2026
The DrBicuspid.com Podcast promotional logo graphic featuring a microphone and a masked cartoon dentist.
What those ages 18 to 21 need to know about gum disease
By Melissa Busch
Gum disease may signal a hidden health problem before young adults know it.
September 23, 2026
A male dentist talks to a young woman sitting in a dental chair.
New data show a wide gap between what dental practices think they're collecting and reality
By Kevin Henry
A new Wisdom survey reveals a confidence gap in dental billing: Most practices have red flags, and nearly 70% prefer AI plus human oversight.
September 23, 2026
Dental tools rest on top of $100 bills.
Ozempic is on the dental patient's health history. Now what?
By Kelly Tanner, PhD, RDH
When GLP-1 medications appear on a patient health history, dental professionals must ask sharper clinical questions.
September 23, 2026
Headshot of Kelly Tanner, PhD, RDH, DrBicuspid's hygiene editor.
Patient portals: You built them. Your patients ignore them. Here's why.
By Kevin Henry
Take our short survey on what's working with patient portals, what isn't, and what dentists need from vendors.
September 23, 2026
Close-up of a man holding a smartphone with his hand poised above the screen.
Oral surgeon dies in freak accident
By Melissa Busch
An Idaho oral surgeon is remembered for decades of patient care and humanitarian work following a tragic accident.
September 22, 2026
Lit candle with glowing orange wax and bright white flame against dark background.
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